Numerous healthcare professionals strive to enhance patient outcomes; with the advent of conversational AI, this goal is becoming a reality. This innovative technology converts intricate data into groundbreaking discoveries and accelerates progress in the healthcare field.

In this episode, host Jess Carter sits down with Authenticx Chief Evangelist Leslie Pagel to discuss the revolutionary changes conversational AI data brings to the healthcare sector. In their conversation, you’ll hear Leslie share how providers use AI to listen to service call logs, gain unprecedented insights, and refine patient care. The result is a novel approach to prioritizing customer needs in the healthcare industry.

In this episode, you will learn:

• What conversational AI is, and how the healthcare industry is using it to improve patient outcomes
• How to leverage data for healthcare professionals
• How to prioritize patient needs with data-backed storytelling