SBE's 2021 #1 Ranked Technician Justin from Russell's in VA shares how his career as an HVAC technician skyrocketed after he learned a process for fully taking care of his customers. Find out what motivates him to constantly train and improve to be the best.

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

George Brazil Air Conditioning and Heating Co-Owner Cory Holman and creator of the Trusted Advisor process shares why building trust is the key to success with selling and how to avoid acting and sounding like a salesperson.

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

Tune in to hear from Eric and Katie Snyder, the owners of EMS Heating & Air, as they share the story of how they and EMS have grown. Not only are they owners of EMS, but Eric is still a very busy and successful technician in the field. EMS was founded in 2009, but 2018 was when the business really started taking off. 

Eric shares some of the keys to success as a technician that also greatly impact the success of a company:

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

Hear from HVAC Technician Will Calhoun of NWA Cooling & Heating in Rogers, Arkansas. Will grew up in the HVAC industry but has seen a lot of success as a tech at fairly young age. Will’s 2021 revenue was close to $800,000 and he’s on track to do well over $1 million for 2022!

Will shares what has helped him become more successful and what’s different now versus a few years ago, including:

· Sticking to a process

· Consistency

· Focus

· Good communication with customers

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

If you're listening to this episode when it's first released, it is the middle of the summer busy season for HVAC technicians! But even if it's not summer, every tech experiences at least one busy season per year (and often 2!) and many techs struggle with chaos in the midst of these busy times.

Tune in to hear as I speak to Darbi Brisbon, Coach and Trainer at SBE, about the 3 steps to avoid this chaos and the practical tips you need to do these steps:

1. Have a process. This is simple but it isn't necessarily easy!

2. Communicate with your co-workers and managers and let them know how they can help you more successful. 

3. Monitor your emotions and your customers' emotions to help build relationships and trust.  

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

Tune in to hear from 2 techs who work together regularly, and always make sure to have a little fun while working hard - Josh Heinen and Taylor Tobias of All Service Heat & Air. Both techs have seen significant improvements in their overall truck revenue in the last few years, without working longer and harder and while still having fun. 

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

Are you ready to have your best summer yet as an HVAC tech? Join me as I talk to Aleks Ozgur, Coaching & Training Operations Manager at SBE, about how to stay focused and consistent during the busiest time of year for many HVAC technicians. Aleks shares practical tips and tricks you can put into practice today to help you take better care of your customers and have a more successful summer. 

"What's fast is slow and what's slow is fast." ~ Aleks Ozgur

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

Meet Jon Orr of Blazer Heating & Air. He switched from being an installer to a service tech halfway through 2020…and then doubled his income in 2021! In his first full year as a residential HVAC technician! Not only that, but he’s not working nearly as hard as he used to. His revenue in 2021 was just under $788,000. Pretty impressive for a new tech. What's his secret? He follows a consistent process. Here are the key parts of the process for him:

- Calling the customer on the way to their home.

- Having an upfront contract with the customer.

- Showing or sending pictures and videos to the customer.

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

Tune in to learn the secrets of successful HVAC Technician Nathan Carter of Harris Air Services! Nathan's 2021 annual revenue was $990,000, and he is on track to increase that by 50% to $1.5 million for 2022! What's more, Nathan's close rate for new systems is 40%! 

Here are a few of Nathan's key tips for success:

1. Don't memorize a script...make any questions or responses you learn your own.

2. Don't forget your process! Follow it, even on demand calls. And be sure to ask how long they want their system to last.

3. Get permission from the customer to inspect their whole HVAC system.

4. Secure the repair(s) needed first; then bring up the option for a new system.

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook

Hear from HVAC Technician Derrick Dixon of Dale's Heating & Air. Derrick's 2021 annual revenue was $1,060,000, and he has set his sights on hitting $1.3 million for 2022! 

2021 was Derrick's first full year as a selling tech and he shares what has helped him be successful. One of those keys to his success has been the decision to work at Dale's Heating & Air - a place with great company culture, an awesome team, an investment in training, and work-life balance. 

Learn more about SBE at https://sbeodyssey.com/

Connect with SBE on social media:

Instagram

Facebook