The Trusted Technician

By SBE - Service Business Evolution

The Trusted Technician Podcast from SBE is a must-listen for HVAC technicians who want to set themselves apart. This short format podcast covers topics from a fresh perspective of increasing trust. We... more

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FAQs about The Trusted Technician:

How many episodes does The Trusted Technician have?

The podcast currently has 66 episodes available.

The Trusted Technician episodes:

December 27, 2023 35. Pipeline Management and Building Trust
Morgan from Kellam Mechanical in Virginia shares his approach to taking care of his customers, which keeps him always booked for months out.

Learn more about SBE at ⁠⁠⁠⁠⁠⁠⁠sbeodyssey.com⁠⁠⁠⁠⁠⁠⁠
Connect with us on social media: ⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠Facebook
...more
18min
December 13, 2023 34. Success Without Sounding Like A Salesperson
Christian is a technician at Jackson & Foster Heating & Air Conditioning, and he shares how he's improved his revenue and found success without sounding like a salesperson.
Learn more about SBE at ⁠⁠⁠⁠⁠⁠sbeodyssey.com⁠⁠⁠⁠⁠⁠
Connect with us on social media: ⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠Facebook
...more
19min
November 30, 2023 33. Don't Lose Sight of Your Goal and Your Why
Richard from Kellam Mechanical in Virginia shares how he stays positive and focused on maintaining success year-round, even outside of demand seasons.
Learn more about SBE at ⁠⁠⁠⁠⁠sbeodyssey.com⁠⁠⁠⁠⁠
Connect with us on social media: ⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠Facebook
...more
21min
November 08, 2023 32. Don't Reinvent The Wheel, Find What Works and Be Consistent
Jeff from Blazer shares how using a consistent process for his calls led to more than doubling his revenue.
Learn more about SBE at ⁠⁠⁠⁠sbeodyssey.com⁠⁠⁠⁠
Connect with us on social media: ⁠⁠⁠⁠Instagram⁠⁠⁠⁠ | ⁠⁠⁠⁠Facebook
...more
18min
October 25, 2023 31. Follow a Process, Not a Script
Nathan from Harris shares how his process shows value by using curiosity and listening so it doesn't sound like he is just following a script.
Learn more about SBE at ⁠⁠⁠sbeodyssey.com⁠⁠⁠
Connect with us on social media: ⁠⁠⁠Instagram⁠⁠⁠ | ⁠⁠⁠Facebook
...more
15min
October 23, 2023 30. Lessons from Decades as a Tech
In this episode, Joe, a Technician at Kale Company Heating & Air Conditioning in Moline, IL, shares from his 34 years as an HVACTechnician.
Hear about how things have changed and why he has stayed with it for so long.
Learn more about SBE at ⁠sbeodyssey.com⁠
Connect with us on social media: ⁠Instagram⁠ | ⁠Facebook
...more
16min
October 23, 2023 28. Your Ego is Not Your Amigo
Steve from Blair Heating & Air in California talks about how if you aren't careful, your ego will keep you from being successful with sales. Instead, he goes through tips for how to learn, listen, ask questions, and get better by removing your ego from your sales process.
Learn more about SBE at ⁠sbeodyssey.com⁠
Connect with us on social media: ⁠Instagram⁠ | ⁠Facebook
...more
17min
October 23, 2023 26. Understanding Consultative Selling and How to Close
Cory Holman, co-owner of George Brazil in Phoenix, Arizona, explains the tough situations facing HVAC comfort consultants right now and how truly understanding consultative selling is the answer to overcoming them.

Join Cory's NEW Trusted Advisor Regional Training with SBE in Phoenix, AZ, on September 26th & 27th in the NEW state-of-the-art, million-dollar training facility at George Brazil/Patrick Riley.Save your seat at: sbeodyssey.com/regional-training/phoenixaz-2-day-trusted-advisor
Learn more about SBE at ⁠sbeodyssey.com⁠
Connect with us on social media: ⁠Instagram⁠ | ⁠Facebook
...more
16min
October 23, 2023 25. Tell Your Customers Stories, Don't Tell Them What To Do
Jonathan from Woolridge Heating & Air Conditioning in Virginia shares from his vast experience of helping his customers. Using his story-based approach, Jonathan did over a million dollars in revenue last year outside of the demand season in the maintenance and tune-up seasons.
Register for Regional Training in a city near you at sbeodyssey.com/in-person-training
Learn more about SBE at ⁠sbeodyssey.com⁠
Connect with us on social media: ⁠Instagram⁠ | ⁠Facebook

...more
20min
October 23, 2023 24. A Journey of Success with Selling HVAC Equipment
Learn more about selling HVAC equipment with Forrest, an installer turned technician turned comfort consultant from Horne HVAC, as he transformed his sales by learning to bring organization to his thinking and process.
Listen in to discover the power of a well-defined plan combined with learning to appreciate practicing and training and how it turned Forrest into a sales success story.
Learn more about SBE at ⁠sbeodyssey.com⁠
Connect with us on social media: ⁠Instagram⁠ | ⁠Facebook
...more
17min

FAQs about The Trusted Technician:

How many episodes does The Trusted Technician have?

The podcast currently has 66 episodes available.