It's interesting to see so many brands still worried about making the shift from traditional retail sales to a direct to consumer model. It's even more interesting to see how many brands are still reluctant to shift their advertising budget from traditional OOH and print to digital channels.
To us it just makes sense. There are certain online retailers that seem to make a lot of sense to us though, obviously, the searchability of Amazon makes sense, for supplements with international reach, iHerb makes a lot of sense.
But outside of that - why not focus more energy on getting traffic to their own sites? You're capturing data, you're increasing your margins. Maybe it's because only 15% of all retail sales are attributed to e-commerce, which is fine.
I get that we can't completely make the shift overnight - but if that's the case then stop comparing to brands like Away, Allbirds, or The Honest Company, who focus almost all of their efforts on direct to consumer. Until you decide to take the same focus, you're playing a completely different game.
Watch the full video on LinkedIn!