The Uncharted Veterinary Podcast

Cone of Shame Show!! A blocked cat has just rolled into your clinic. The first 15 minutes are going to be vital. How do you treat that?

Megan Brashear BS, CVT, VTS (Emergency & Critical Care) - Megan graduated in 2000 with a BS in Veterinary Technology. She worked in ER/ICU specialty from 2000-2018 in Portland, OR including 8 years of technician management. Megan is currently the Small Animal Veterinary Nursing Manager at Purdue in West Lafayette IN. She loves all things emergency/critical care, German, shorthaired and pointy.

In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss talk about the feelings of isolation that plague so many practice leaders. Whether you are a clinic owner, a

practice manager, head technician, medical director, or lead CSR, if you have ever wondered if others who lead feel alone, this episode is for you.

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In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss talk about summer mayhem and how to schedule to handle it. This episode does not discuss how long appointments should be, but instead focuses on how to schedule appointments to reduce stress and build in flexibility.

If you're ready to join the Uncharted community, head over to www.UnchartedVet.com and register to be a member!

How Do You Treat That (HYDTT) - In these episodes, Dr. Andy Roark takes a common case from practice and asks an expert in the field "How do you treat that?"

In this episode, Dr. Andy Roark talks to Tasha McNerney BS, CVT, CVPP, VTS about those looooooooong dental procedures and how to manage that anesthesia (especially when the blood pressure starts to drop).

Tasha is a Certified Veterinary Technician from Glenside, PA. She is also a certified Veterinary Pain Practitioner and works closely with the IVAPM to educate the public about animal pain awareness. Tasha loves to lecture on various anesthesia and pain management topics around the globe. In her spare time Tasha enjoys reading, spending time with her son

In this episode, Dr. Andy Roark and practice manager Stephanie Goss respond to a practice manager who his struggling to keep her head above water as she does her job... and some other peoples'.

Do you love the Uncharted Veterinary Podcast? If so, you NEED to check out the Uncharted community. Learn more at www.UnchartedVet.com

In this episode, Dr. Andy Roark and practice manager Stephanie Goss talk about client abuse of veterinary professionals, what constitutes abuse, and how to address it. They discuss the grey area where "being difficult" collides with "unacceptable behavior," and give examples of when and how to tell a pet owner that they are no longer welcome in your veterinary practice.

Love the podcast? Then you should probably be in Uncharted! Go to www.unchartedvet.com to learn more! Join before August 21st to watch the live stream of the Uncharted Staff Drama conference.

This is the first episode of the Cone of Shame Show! We will be doing a pilot season here for the cone, with new episodes publishing on Sundays. Please let us know what you think by leaving an honest review of the Uncharted Veterinary Podcast on iTunes or by emailing us at [email protected]

Today's guest is Sarah Boston, DVM, DVSc, Dipl ACVS. She is an ACVS Founding Fellow of Surgical Oncology and an ACVS Founding Fellow Oral & Maxillofacial Surgery.

Dr. Sarah Boston is a veterinary surgical oncologist practicing in the Toronto area. She is also an author and her memoir, Lucky Dog: How Being a Veterinarian Saved My Life was published by the House of Anansi Press in 2014. She has published numerous scientific articles and book chapters, some of them good. She is the co-creator of the satirical online veterinary newspaper The Cageliner and an amateur stand up comedian. You can follow her on Twitter @drsarahboston or Instagram drsarahboston

This week, Dr. Andy Roark and Stephanie Goss talk about how to handle angry clients. This episode is a "must-hear" for anyone who works with pet owners regularly.

Join the Uncharted Veterinary Community today! www.unchartedvet.com

This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss answer a letter from a technician who is also serving the role of inventory manager. She is being asked to do more and more, but given no more time or compensation for this work. What should she do?

Andy and Stephanie talk about why this happens and how to approach it if you are the employee OR if you are the practice manager/owner.

Love the podcast? You should join the Uncharted Veterinary Community! It's where we grow and support current and future veterinary team and business leaders. If you fit that description, you should be here! Check out www.unchartedvet.com for more info!

In this episode, Dr. Andy Roark and the legendary practice manager Stephanie Goss discuss how to get people (doctors AND staff) to come to staff meetings when they're scheduled to be off.

Is this a reasonable thing to ask? Are we burning people out when we do this? Can we afford NOT to have them there? What does having people skip meetings do to team culture? Andy and Stephanie unpack all of this and provide actionable steps for any practice struggling with this common problem.

Do you love figuring these kinds of problems out? Are you fired up about building an incredible team? Then you should be at our Uncharted Staff Drama Conference!! Register FAST before the price increases next week (July 17) or registration closes on July 24th! www.unchartedvet.com