I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I writing this, the news about the man being forcibly removed from a United Airlines flight went viral.

Full title: "The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System [Updates]"

I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I writing this, the news about the man being forcibly removed from a United Airlines flight went viral. Full title: "The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System [Updates]"

The United Flight 3411 Mess, Holding Individuals Accountable

Lean Blog Audio features Mark Graban reading and expanding on LeanBlog.org posts. Explore real-world lessons on Lean thinking, psychological safety, continuous improvement, and performance metrics like Process Behavior Charts. Learn how leaders in healthcare, manufacturing, and beyond create cultures of learning, reduce fear, and drive better results.

Listen and learn: leanblog.org/audio

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Lean Blog Audio features Mark Graban reading and expanding on LeanBlog.org posts. Explore real-world lessons on Lean thinking, psychological safety, continuous improvement, and performance metrics like Process Behavior Charts. Learn how leaders in healthcare, manufacturing, and beyond create cultures of learning, reduce fear, and drive better results. Listen and learn: leanblog.org/audio

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The United Flight 3411 Mess, Holding Individuals Accountable

The United Flight 3411 Mess, Holding Individuals Accountable

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