The Upgraded Points Podcast

By Upgraded PointsSociety & Culture Leisure Places & Travel Aviation

The Upgraded Points Podcast episodes

July 27Would You Rather: Travel Edition (We Don't Agree on Anything)
Amex just changed the rules for Centurion Lounge access, and we're breaking it down before diving into the main event. As of July 8, guests must be on the same flight as the cardholder, and layover visits are now capped at 5 hours before departure.
Then it's the Would You Rather: Travel Edition. Business class on a budget airline or economy on Singapore Airlines. Free room upgrade or free breakfast every stay. Perfect weather on every trip or never a flight delay again. 500k Chase points or 500k Hilton points. Chris and Katie go head-to-head across four rounds and don't agree on much.
Plus, Katie shares her lost passport story and exactly what travelers should do if it happens to them.
(00:00) - The Upgraded Points Podcast Episode 68
(01:07) - Centurion Lounge Access Changes
(02:58) - Katie’s Lost Passport
(14:08) - Budget vs. Premium Airline
(15:37) - Lounge Access or Travel Credit
(16:50) - 1 Big Trip vs. 4 Small Trips
(18:23) - Nonstop vs. Connecting
(19:00) - 500k Points
(21:02) - Missed flight or Lost Luggage
(22:48) - First Class
(25:31) - Upgrade vs. Breakfast
(27:00) - Location
(28:50) - Lounge or Line
(30:18) - Window or Aisle Seat
(35:53) - Solo Travel vs. Group Travel

How to Replace a Lost Passport:
https://upgradedpoints.com/news/replace-lost-passport-before-trip/

Amex Tightens Centurion Lounge Access Rules:
https://upgradedpoints.com/news/amex-centurion-lounge-new-entry-rules-2026/
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38 min
July 20Is Elite Status Actually Worth It? We Asked Our Whole Team.
Elite status sounds glamorous until you do the math. In this episode, Chris and Katie dig into whether airline and hotel elite status is actually worth chasing in 2026, pulling in honest and often conflicting takes from across the Upgraded Points team.
Lori makes the case for low-level Oneworld status abroad. Ryan thinks most airline status is overrated. Ben says it depends on your situation. Jamie says status isn't worth it until it really is.
Plus, a giveaway winner shares how a Hilton Be My Guest certificate landed her a room at the newly renovated Waldorf Astoria New York with a cash value of $4,200 for one night.
(00:00) - The Upgraded Points Podcast Episode 67
(01:23) - Chris Broke a Millennial Stereotype
(03:59) - Hotel Distil in Louisville
(07:20) - 1-Year-Anniversary Giveaway Winner
(10:51) - Is Airline Elite Status Worth It?
(18:07) - Is Hotel Elite Status Worth It?
(27:30) - Listener Question

UP Team’s Mid-Year Elite Status Update:
https://upgradedpoints.com/news/up-team-elite-status-updates-2026/

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30 min
July 13 Inside Virgin Red: The Loyalty Program That Goes Way Beyond Flying
Most U.S. travelers are familiar with Virgin Atlantic but have no idea what Virgin Red actually is or how it connects to the broader Virgin ecosystem. This episode fixes that.
Katie sat down with Andrea Burchett, Chief Loyalty Officer at Virgin Group, for a deep dive into the program that ties Virgin Atlantic, Virgin Voyages, and Virgin Hotels all together under one points currency. Virgin Red's inaugural Points Index report found that 77% of members used points to book a vacation they otherwise wouldn't have taken, and redemptions jumped 18% year over year. So the program is clearly doing something right.
They cover how Virgin Red points work, what the Points Index data actually reveals about how Americans are using their points, the underrated experience platform, the future of Virgin Hotels, and why a U.S. traveler who has never touched the Virgin ecosystem should seriously consider it.
Repeated Delays at Hyatt Regency Rome Central Leave Travelers Scrambling — Again
https://upgradedpoints.com/news/hyatt-regency-rome-central-delays/

How to Redeem Virgin Atlantic Flying Club Points:
https://upgradedpoints.com/travel/airlines/how-to-redeem-virgin-atlantic-miles/

Virgin Red Loyalty Program Review:
https://upgradedpoints.com/travel/virgin-red-loyalty-program-review/

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44 min
July 06Hawaii on Points: Where To Splurge and Where To Save
Hawaii is one of the most rewarding points destinations out there, but hotel prices vary wildly depending on which island you're on and where you stay. In this episode, Chris and Katie go island by island through Maui, Kauai, the Big Island, and Oahu, breaking down the best steal and splurge hotel options at each one with real cash prices and current points costs.
From the Hampton Inn Maui North Shore at 65,000 Hilton points to the Grand Wailea Waldorf Astoria at 110,000, the Sheraton Kauai Coconut Beach Resort at under $500 a night to the Grand Hyatt Kauai, the Fairmont Orchid on the Big Island, and everything in between on Oahu, including the Hyatt Place Waikiki, Hilton Hawaiian Village, and the Ritz-Carlton Turtle Bay.
Plus Bilt Rewards just added Preferred Hotels and Resorts as a transfer partner at a 1:2 ratio, and Chris shares his take on the new Universal Kids Resort.
(00:00) - The Upgraded Points Podcast Episode 65
(01:12) - Universal Kids Resort
(04:59) - New Bilt Transfer Partner
(06:04) - Wyndham Award Chart Expansion
(10:05) - Maui hotels
(15:13) - Kauai hotels
(21:09) - The Big Island hotels
(25:02) - Oahu hotels
(33:10) - Listener Question

Universal Kids Resort:
https://upgradedpoints.com/news/first-look-universal-kids-resort/

Bilt Adds Preferred Hotels:
https://upgradedpoints.com/news/bilt-rewards-adds-preferred-hotels-transfer-partner/

Wyndham Expands Award Chart:
https://upgradedpoints.com/news/wyndham-rewards-adding-fourth-award-tier/

Family Vacation in Hawaii on Points:
https://upgradedpoints.com/travel/hawaii-family-vacation-points-miles/

Hyatt Regency Waikiki Beach Resort:
https://upgradedpoints.com/travel/hotels/hyatt-regency-waikiki-review/

Grand Wailea, A Waldorf Astoria Resort:
https://upgradedpoints.com/travel/hotels/grand-wailea-waldorf-astoria-resort-whats-new-review/

Hyatt Regency Maui Resort:
https://upgradedpoints.com/travel/hotels/hyatt-regency-maui-resort-spa-review/

Hilton Hawaiian Village:
https://upgradedpoints.com/travel/hotels/hilton-hawaiian-village-waikiki-beach-resort-review/

Hilton Waikoloa Village:
https://upgradedpoints.com/travel/hotels/hilton-waikoloa-village-review/

Andaz Maui:
https://upgradedpoints.com/travel/hotels/andaz-maui-at-wailea-resort-review/

How I Choose Which Hyatt Hotel To Book in Honolulu [Comparing Points, Amenities, Location]
https://upgradedpoints.com/news/comparing-hyatt-hotels-waikiki/

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36 min
June 29Step by Step: How To Book Your First International Award Flight
Booking your first international award flight feels overwhelming until you understand the process. In this episode, Chris and Katie break it down into 4 repeatable steps that work every time, regardless of which airline you're flying, which points program you're using, or which cabin you're booking.
Before the main segment, Chris shares how moving to Brazil 16 years ago got him into points and miles, and Katie talks about one of her first big international redemptions, a round-trip to Tanzania and Kenya on Ethiopian Airlines business class for 176,000 United miles and just $78 in taxes and fees.
Then it's the four-step process, plus a listener question about whether Hilton Honors points are actually worth it for a casual hotel guest.
(00:00) - The Upgraded Points Podcast Episode 64
(01:11) - Origin Story
(08:44) - Step 1
(10:14) - Step 2
(13:08) - Step 3
(14:19) - Step 4
(18:29) - Listener Question

Best Current Welcome Offers:
https://upgradedpoints.com/credit-cards/sign-up-bonuses/

Beginner’s Guide to Points and Miles:
https://upgradedpoints.com/travel/beginners/

Best Points and Miles Tools:
https://upgradedpoints.com/news/points-and-miles-tools-expert-recommendations/

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22 min
June 22How To Spend 100K Chase Points (Real Examples, Bookable Now)
The Chase Sapphire Preferred just launched a 100,000-point welcome offer, and we're showing you exactly what to do with it. Chris and Katie walk through 6 real trip examples built around 100,000 Chase Ultimate Rewards points, with real redemption rates, real flights, and real hotels, so you can go book it yourself.
Hawaii on Southwest with Hyatt nights in Waikiki. Walt Disney World at a Deluxe hotel. A Caribbean getaway at the Wyndham Grand Rio Mar in Puerto Rico. An all-inclusive in Puerto Vallarta. Four nights in Panama City. City escapes to Chicago and Denver. Brazil in business class via Virgin Atlantic. And an ANA business class trip to Japan.
If you just applied for the Chase Sapphire Preferred or you're sitting on a big stash of Ultimate Rewards points, this episode is for you.
(00:00) - The Upgraded Points Podcast Episode 63
(01:15) - Hilton Honors Sale
(03:19) - Alaska Airlines Fees
(07:30) - Chase 100K Bonus
(08:18) - Hawaii
(11:40) - Disney World
(14:08) - Caribbean or Central America
(18:47) - Brazil
(20:35) - City Escapes
(23:33) - Japan

Chase Sapphire Preferred 2026 Changes:
https://upgradedpoints.com/news/chase-sapphire-preferred-changes-2026/

Chase Devalues World of Hyatt Transfer Ratio for Sapphire Preferred and Ink Business Preferred Cardholders:
https://upgradedpoints.com/news/chase-devalues-hyatt-transfer-ratio-some-cardholders/

Buy Hilton Points With a 100% Bonus:
https://upgradedpoints.com/news/buy-hilton-honors-points/

Alaska Airlines Is Raising Partner Booking Fees:
https://upgradedpoints.com/news/alaska-airlines-partner-fee-increase-2026/

✈️ Learn more at https://upgradedpoints.com/
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29 min
June 15Chase Sapphire Preferred Card Gets a 100K Offer and a Major Refresh
The Chase Sapphire Preferred Card just got its biggest refresh in years, along with a 100,000-point welcome offer! That's a lot to unpack.
Before the main segment, Chris covers a major Choice Privileges devaluation that hit Japan hard, with some properties jumping by as much as 200% in points cost overnight. Katie shares a W Seattle stay booked through Chase The Edit, what worked, what didn't, and whether it's worth rebooking this year.
Then it's the main event. The Chase Sapphire Preferred Card has a new limited-time offer, new earning categories including 3x on gas, EV charging, and vacation rentals at Airbnb and Vrbo, a doubled hotel credit, Global Entry coverage, and more. Most of it is genuinely great news.
But there's one change buried in the refresh that has Chris and Katie fired up. The transfer rate to World of Hyatt is dropping from 1:1 to 4:3, a 25% devaluation that changes the math for a lot of cardholders. 😟
(00:00) - The Upgraded Points Podcast Episode 62
(01:09) - Choice Devaluation
(02:13) - Seattle Hotels
(08:35) - Chase Sapphire Preferred 100k Welcome Offer
(09:14) - Chase Sapphire Preferred New Benefits
(11:10) - Chase Sapphire Preferred Existing Benefits
(13:27) - Chase Sapphire Preferred Removing Benefits
(15:55) - Is the Chase Sapphire Preferred worth it?

Chase Sapphire Preferred’s All-Time Best 100K Welcome Offer Is Back Again
https://upgradedpoints.com/news/chase-sapphire-preferred-100k-bonus-2026/

Chase Sapphire Preferred 2026 Changes:
https://upgradedpoints.com/news/chase-sapphire-preferred-changes-2026/

Chase Devalues World of Hyatt Transfer Ratio for Sapphire Preferred and Ink Business Preferred Cardholders:
https://upgradedpoints.com/news/chase-devalues-hyatt-transfer-ratio-some-cardholders/

Choice Privileges Devaluation:
https://upgradedpoints.com/news/choice-privileges-devaluation-japan/

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24 min
June 08Inside Alaska Airlines' New Business Class Suites to London
Alaska Airlines just completed its first-ever flight to London, and Katie was on board in business class. In this episode, she breaks down the full experience, from two Seattle airport lounges to the brand new suites product on the 787-9 Dreamliner, full doors, Filson bedding and amenity kits, Salt and Straw ice cream sundaes at 35,000 feet, and an honest take on everything from the food to the sleep experience.
She also shares a first look at the stunning new Admiralty Arch Hotel in London, a review of the One Aldwych Hotel in Covent Garden bookable through Chase The Edit, and an honest take on American Airlines' premium economy on the way home.
Chris covers a new Universal theme park and the Kimpton Social Password for the summer before the main segment.
Chapters:
(00:00) - The Upgraded Points Podcast Episode 61
(00:59) - Universal Kids Resort
(01:45) - Kimpton Social Password
(03:45) - Waldorf Astoria London
(07:40) - Centurion Lounge Seattle
(13:55) - Alaska SEA-LHR
(23:05) - One Adlwych Hotel in London
(25:16) - American Airlines Premium Economy
(31:48) - Listener Question: CSP

Alaska Airlines Launches Its First-Ever Flight to London:
https://upgradedpoints.com/news/alaska-airlines-seattle-london-inaugural/

Alaska Airlines’ New Lounge in Seattle Will Open in 2027:
https://upgradedpoints.com/news/alaska-global-lounge-seattle/

Universal Kids Resort Opens July 1
https://upgradedpoints.com/news/universal-kids-resort-opening-soon/

Kimpton Social Password
https://upgradedpoints.com/news/kimpton-social-password/

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35 min
June 015 Tips for Booking Summer Travel Before It's Too Late
Summer 2026 is here, and award space is already thinning fast. If you haven't booked yet, you're not too late, but the window is closing. In this episode, Chris and Katie break down five tips you can act on right now to lock in your summer travel before the best options disappear.
Plus, Chris shares how his family made the most of a trip to Universal Epic Universe and whether it's worth it as a multi-generational vacation.
(00:00) - The Upgraded Points Podcast Episode 60
(00:52) - Universal Epic Universe
(09:00) - Summer Travel Tip #1
(09:51) - Summer Travel Tip #2
(13:05) - Summer Travel Tip #3
(13:39) - Summer Travel Tip #4
(15:38) - Summer Travel Tip #5
(19:50) - Listener Question: Family-friendly Resort

5 Smart Alternatives to Crowded Summer Destinations in 2026:
https://upgradedpoints.com/news/summer-2026-vacation-destinations/

Epic Universe Overview:
https://upgradedpoints.com/news/universal-epic-universe-first-look/

Inside Helios Grand Hotel:
https://upgradedpoints.com/news/universal-helios-grand-hotel-sneak-peek/

Hyatt Ziva Cap Cana vs. Hyatt Ziva Los Cabos:
https://upgradedpoints.com/travel/hotels/hyatt-ziva-los-cabos-vs-hyatt-ziva-cap-cana/

Kimpton Seafire Review:
https://upgradedpoints.com/travel/hotels/kimpton-seafire-resort-spa-in-grand-cayman-review/

Dreams Bahia Mita Review:
https://upgradedpoints.com/travel/hotels/dreams-bahia-mita-surf-spa-resort-review/

Conrad Evermore Review:
https://upgradedpoints.com/travel/hotels/conrad-orlando-review/

How This Hyatt Perk Saved Me Hundreds on a World Cup Hotel
https://upgradedpoints.com/news/hyatt-free-night-certificate-world-cup/

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26 min
May 25Are You Using Your Chase Points Wrong? Probably.
You might think you're using your Chase points correctly. You're probably not.
Before we get into it, Chris shares how his Alaska Airlines account got hacked, what happened, and the steps everyone should take right now to protect their points. Katie recaps a weekend in Montreal, including an inaugural Air Canada flight from Columbus, a stay at the W Montreal, and why the city deserves way more attention from points travelers.
Then it's the main event. Chris and Katie break down the 5 biggest mistakes people make with Chase Ultimate Rewards points.
If you have a Chase card, this episode will change how you use it.
(00:00) - The Upgraded Points Podcast Episode 59
(00:58) - Alaska Airlines Account Hacked
(03:57) - Air Canada Inaugural Flight from Columbus to Montreal
(05:11) - W Montreal Hotel Review
(07:37) - Weekend in Montreal, Canada
(11:07) - Mistake #1: Booking via Chase Travel
(11:57) - Mistake #2: Using the Wrong Card
(14:04) - Mistake #3: Low-value Redemptions
(15:40) - Mistake #4: Transferring Points
(17:20) - Mistake #5: Hoarding Points

When the Chase Travel Portal Is (and Isn’t) Worth it For Booking Flights:
https://upgradedpoints.com/news/when-to-use-chase-travel/

Best Ways to Redeem Chase Ultimate Rewards Points:
https://upgradedpoints.com/credit-cards/best-ways-to-redeem-chase-ultimate-rewards-points/

Guide to the Chase Travel Portal:
https://upgradedpoints.com/travel/chase-ultimate-rewards-travel-portal/

My Alaska Atmos Rewards Account Was Hacked — Here’s How I Got My Points Back:
https://upgradedpoints.com/news/alaska-atmos-rewards-account-hacked/

Air Canada Inaugural Flight from Columbus to Montreal:
https://upgradedpoints.com/news/air-canada-columbus-montreal/

✈️ Learn more at https://upgradedpoints.com/
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21 min

About The Upgraded Points Podcast

From the publisher's feed

Want to travel more and spend less? Every week, Upgraded Points provides expert insights, travel hacks, and the latest industry news to help you maximize your points and miles like a pro. Hosted by Chris Hassan and Katie Corrigan Seemann, travel experts at Upgraded Points, this podcast breaks down the best strategies for booking luxury flights, scoring hotel upgrades, and making every trip unforgettable — all without breaking the bank.