As the festive season gets well underway, consumers have been warned to exercise caution when transacting, particularly when making online purchases. In an effort to address this, one of South Africa's biggest banking facilities, Capitec, has rolled out an AI-driven security ecosystem, which has prevented more than R300 million in fraud this year. The bank says this initiative has also blocked 80-thousand mule accounts and stopped 200-thousand scam payments. With social-engineering scams increasing sharply over the holidays, Capitec's leaders believe public education is more critical than ever. For more on how consumers can better secure their banking platforms, Bongiwe Zwane spoke to Head of Financial Crimes at Capitec, Nick Harris...