The Wow Factor

On today's episode of The Wow Factor we're joined by Chris Klein. Chris the President of the LA Galaxy. Klein serves as the club's top business executive, overseeing all aspects of business operations, strategic planning and overall management of the team. Klein works closely with Galaxy Head Coach and General Manager Bruce Arena on the soccer aspect of the business and serves as the club's lead on all MLS and community development related matters. Additionally, Klein continues to ensure the long-term financial stability of the Galaxy and all of the club's properties, including; the Galaxy Academy and the LA Galaxy Soccer Center in Torrance, California

In this episode, you'll hear Chris talk about his soccer career and how he pivoted into the business side, trusting God's plan, his plan for the LA Galaxy in the years to come, and what it means to lead with integrity and respect.

Highlights:

• Chris's 13-year soccer career
• The future of soccer in America
• "Where's God going to lead me next?"
• How setbacks can become teaching moments
• Working with the Players Union and being in the middle of Collective Bargaining Agreements
• Retiring from playing to become president of the team
• "Generosity inspires generosity"
• How Chris helped to create the Galaxy Academy for youth soccer players in Los Angeles
• The excitement when David Beckham and Zlatan Ibrahimović joined the team
• "Its all about humility and respect"

Key Takeaway: In order to succeed in a business, you must lean on others for advice and wisdom. Have the humility and respect to take it and give it to others in return.

The WOW Factor

Website: https://www.bradformsma.com

Instagram: https://www.instagram.com/bradformsma/

Facebook: https://www.facebook.com/brad.formsma

Twitter: https://twitter.com/bradformsma

LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/

Chris Klein

Website: https://www.lagalaxy.com/

Facebook: https://www.facebook.com/lagalaxy

Instagram: @ lagalaxy

Twitter: https://twitter.com/LAGalaxy

YouTube: https://www.youtube.com/LAGalaxy

On today’s episode of The Wow Factor we’re joined by Chris Klein. Chris the President of the LA Galaxy. Klein serves as the club’s top business executive, overseeing all aspects of business operations, strategic planning and overall management of the team. Klein works closely with Galaxy Head Coach and General Manager Bruce Arena on the soccer aspect of the business and serves as the club’s lead on all MLS and community development related matters. Additionally, Klein continues to ensure the long-term financial stability of the Galaxy and all of the club’s properties, including; the Galaxy Academy and the LA Galaxy Soccer Center in Torrance, California

 

In this episode, you’ll hear Chris talk about his soccer career and how he pivoted into the business side, trusting God’s plan, his plan for the LA Galaxy in the years to come, and what it means to lead with integrity and respect.

 

Highlights:

• Chris’s 13-year soccer career
• The future of soccer in America
• “Where’s God going to lead me next?”
• How setbacks can become teaching moments
• Working with the Players Union and being in the middle of Collective Bargaining Agreements
• Retiring from playing to become president of the team
• “Generosity inspires generosity”
• How Chris helped to create the Galaxy Academy for youth soccer players in Los Angeles
• The excitement when David Beckham and Zlatan Ibrahimović joined the team
• “Its all about humility and respect”

 

Key Takeaway: In order to succeed in a business, you must lean on others for advice and wisdom. Have the humility and respect to take it and give it to others in return.

 

The WOW Factor

Website: https://www.bradformsma.com

Instagram: https://www.instagram.com/bradformsma/

Facebook: https://www.facebook.com/brad.formsma

Twitter: https://twitter.com/bradformsma

LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/

 

Chris Klein

Website: https://www.lagalaxy.com/

Facebook: https://www.facebook.com/lagalaxy

Instagram: @ lagalaxy

Twitter: https://twitter.com/LAGalaxy

YouTube: https://www.youtube.com/LAGalaxy

 

 

 

 

 

On today's episode of The Wow Factor, we're joined by Denny Fitzpatrick, the General Manager of the Willows Lodge Hotel. Denny has dedicated his life to transforming the hotel industry by working with some of the world's top hospitality companies. Throughout his career he's inspired his teams to embrace accountability and provide world-class customer service. Prior to his work at the Willows Lodge, he was General Manager at Hotel 1000, a premier luxury resort. At Hotel 1000 he and his team received many accolades on a variety of Best Hotel lists, as well as the #1 Trip Advisor ranking in Seattle.

In this episode, you'll hear Denny talk about the hospitality industry, why giving love and attention to employees creates tremendous positive change, his "Five I's", and how he is overcoming health challenges with bravery and grace.

Highlights:

• Denny's fathers impact, integrity and reputation
• Pivoting after a failed dream
• The power of handwritten notes
• "We long for connection and attention"
• Progress towards healing
• Focusing deeply on your employees and empowering them
• Handling business during the Great Recession
• Encouraging teamwork in the workplace
• "The Five I's"
• Overcoming Parkinson's and facing the struggle with bravery

Key Takeaway: Inspect what you expect. Model what you want others to be.

Willows Way Five I's

• I will remove my defensiveness
• I will celebrate other success more then my own
• I will remove the pointing of my finger
• I will bring solutions to the problems more than talking or complaining about them
• I will focus more on "WE" than "ME"

The WOW Factor

Website: https://www.bradformsma.com

Instagram: https://www.instagram.com/bradformsma/

Facebook: https://www.facebook.com/brad.formsma

Twitter: https://twitter.com/bradformsma

LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/

Denny Fitzpatrick

Website: https://www.willowslodge.com/

LinkedIn: https://www.linkedin.com/in/denny-fitzpatrick-512521b/

Instagram: @willowslodgewa

Facebook: https://www.facebook.com/WillowsLodge/

On today’s episode of The Wow Factor, we're joined by Denny Fitzpatrick, the General Manager of the Willows Lodge Hotel. Denny has dedicated his life to transforming the hotel industry by working with some of the world’s top hospitality companies. Throughout his career he's inspired his teams to embrace accountability and provide world-class customer service. Prior to his work at the Willows Lodge, he was General Manager at Hotel 1000, a premier luxury resort. At Hotel 1000 he and his team received many accolades on a variety of Best Hotel lists, as well as the #1 Trip Advisor ranking in Seattle.

 

In this episode, you’ll hear Denny talk about the hospitality industry, why giving love and attention to employees creates tremendous positive change, his “Five I’s”, and how he is overcoming health challenges with bravery and grace.

 

Highlights:

• Denny’s fathers impact, integrity and reputation
• Pivoting after a failed dream
• The power of handwritten notes
• “We long for connection and attention”
• Progress towards healing
• Focusing deeply on your employees and empowering them
• Handling business during the Great Recession
• Encouraging teamwork in the workplace
• “The Five I’s”
• Overcoming Parkinson’s and facing the struggle with bravery

 

Key Takeaway: Inspect what you expect. Model what you want others to be.

 

Willows Way Five I's

• I will remove my defensiveness
• I will celebrate other success more then my own
• I will remove the pointing of my finger
• I will bring solutions to the problems more than talking or complaining about them
• I will focus more on "WE" than "ME"

 

The WOW Factor

Website: https://www.bradformsma.com

Instagram: https://www.instagram.com/bradformsma/

Facebook: https://www.facebook.com/brad.formsma

Twitter: https://twitter.com/bradformsma

LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/

 

Denny Fitzpatrick

Website: https://www.willowslodge.com/

LinkedIn: https://www.linkedin.com/in/denny-fitzpatrick-512521b/

Instagram: @willowslodgewa

Facebook: https://www.facebook.com/WillowsLodge/

 

 

On today's episode we are joined by Mike Bieker, the former CEO/Founder of Marketlab Inc. and current CEO of LumeCube. In 1994, having identified a need for a device to assist in the blood collection process, Mike launched Phlebotic, Inc. He grew the company to become a manufacturer of hundreds of unique specialty products for phlebotomy. Having identified yet another unmet need, Mike transformed his manufacturing company into a direct-mail catalog business, specializing in unique and hard-to-find products for healthcare professionals. In 1997 it grew handsomely year after year and landed on Inc. Magazine's list of the 500 fastest growing companies in the United States. In 2011 and nearing $50 million in revenue, Mike sold a majority of the company and remains a minority shareholder and director, today. He has gone onto become the CEO of Evolve Skateboards USA and LumeCube.

In this episode, you'll hear Mike talk about the power of listening to the needs of others, facing the recession head on, and why conquering fear is your ticket to success.

Highlights:

• "At an early age, I was a worker"
• Starting a business as a teen
• Getting the "idea" that sells! Creating the product that an industry desperately needs
• The creation of Phlebotic, Inc.
• Honoring balance in your life, work, family, fitness and health
• "I was making more money than I thought a person could make"
• Deals falling through during the recession of 2008-2009
• Holding onto the business and pivoting in the recession to retain profitability
• Becoming a pilot and feeling God's Glory in flight
• The launching of Evolve Skateboards USA and LumeCube
• Mike's #1 piece of Advice – Overcome your fear
• Accepting Jesus into his life and gaining peace

Key Takeaway: When we serve others, whether in business or in faith, success follows. It is those who are brave enough to serve in new and unique ways that are the most rewarded.

The WOW Factor

Website: https://www.bradformsma.com

Instagram: https://www.instagram.com/bradformsma/

Facebook: https://www.facebook.com/brad.formsma

Twitter: https://twitter.com/bradformsma

LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/

Mike Bieker

Websites: www.marketlab.com https://evolveskateboardsusa.com/ https://lumecube.com/

LinkedIn: https://www.linkedin.com/in/mike-bieker-4981a018/

On today’s episode we are joined by Mike Bieker, the former CEO/Founder of Marketlab Inc. and current CEO of LumeCube. In 1994, having identified a need for a device to assist in the blood collection process, Mike launched Phlebotic, Inc. He grew the company to become a manufacturer of hundreds of unique specialty products for phlebotomy. Having identified yet another unmet need, Mike transformed his manufacturing company into a direct-mail catalog business, specializing in unique and hard-to-find products for healthcare professionals. In 1997 it grew handsomely year after year and landed on Inc. Magazine's list of the 500 fastest growing companies in the United States. In 2011 and nearing $50 million in revenue, Mike sold a majority of the company and remains a minority shareholder and director, today. He has gone onto become the CEO of Evolve Skateboards USA and LumeCube.

 

In this episode, you’ll hear Mike talk about the power of listening to the needs of others, facing the recession head on, and why conquering fear is your ticket to success.

 

Highlights:

• “At an early age, I was a worker”
• Starting a business as a teen
• Getting the “idea” that sells! Creating the product that an industry desperately needs
• The creation of Phlebotic, Inc.
• Honoring balance in your life, work, family, fitness and health
• “I was making more money than I thought a person could make”
• Deals falling through during the recession of 2008-2009
• Holding onto the business and pivoting in the recession to retain profitability
• Becoming a pilot and feeling God’s Glory in flight
• The launching of Evolve Skateboards USA and LumeCube
• Mike’s #1 piece of Advice – Overcome your fear
• Accepting Jesus into his life and gaining peace

 

Key Takeaway: When we serve others, whether in business or in faith, success follows. It is those who are brave enough to serve in new and unique ways that are the most rewarded.

 

The WOW Factor

Website: https://www.bradformsma.com

Instagram: https://www.instagram.com/bradformsma/

Facebook: https://www.facebook.com/brad.formsma

Twitter: https://twitter.com/bradformsma

LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/

 

Mike Bieker

Websites: www.marketlab.com
https://evolveskateboardsusa.com/
https://lumecube.com/

LinkedIn: https://www.linkedin.com/in/mike-bieker-4981a018/

 

 

 

On today's episode of The WOW Factor, we are joined by Judy Jones-Cone, the President of Lexus Escondido, Lexus Carlsbad and Toyota Carlsbad. As one of The San Diego 500, the top 500 Influential Business Leaders in San Diego county, she has established herself as a successful business titan in the male-dominated automobile industry and a philanthropist to countless charitable organizations. She created the revolutionary, luxury 326,000-square-foot center in Escondido, which offers venues and spaces for business meetings, weddings, and special events. Judy is a generous donor to the Boys & Girls Clubs of Carlsbad, the Armed Services YMCA and Casa de Amparo, a shelter for abused children.

In this episode you'll hear the Judy talk about influencing buyers and touching people's hearts, becoming a President of multiple dealerships, being a woman in the business world, and how she gives back to the community.

Highlights:

• Studying at Journalism and Advertising at Louisiana State University • Moving to California and starting a new chapter after college • "God winks" - Coincidences and happy accidents • Attracting a village of talented people who you trust and can help you run a business • "God prepares you for what he expects you to do" • Being a woman in a leadership role in a male-dominated industry • Not everyone is going to want you to step up to the plate... so you show them you can • What qualities can YOU bring to the table? • "It's about what God wants to do through you" • Judy's mission: Merging hospitality into the automobile industry • Where there are setbacks- there will also be successes • Giving back to the community and seeing the world as her children

Key Takeaway: Every decision you make must exemplify your core values. Seek out God's wisdom and he will guide you.

The WOW Factor Website: https://www.bradformsma.com Instagram: https://www.instagram.com/bradformsma/ Facebook: https://www.facebook.com/brad.formsma Twitter: https://twitter.com/bradformsma LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/

Judy Jones-Cone Websites: https://www.lexusescondido.com/ https://www.toyotacarlsbad.com/ https://www.lexuscarlsbad.com/ LinkedIn: https://www.linkedin.com/in/judith-jones-cone-55601589/

In this episode, you’ll hear the Judy talk about influencing buyers and touching people’s hearts, becoming a President of multiple dealerships, being a woman in the business world, and how she gives back to the community.

In this episode, you'll hear Casper talk about discovering the source of your motivation, his Rule of 100, and why your comfort zone should be considered the dead zone!

Highlights:

• Casper's childhood and origins of Bakersfield
• Deciding between the Oil Fields vs College
• The power of Motivation and centering that in passion, love, and joy
• Casper's journey towards self-discovery and understanding who he is
• "You change, but when the people around you don't want to change… that can be painful."
• Being stuck in Grand Rapids, with only 3 months' rent, and no job
• Casper's Rule of 100: If you want to start a new profession, meet a 100 new people in that profession.
• Looking inside of 100 companies through my consulting business gave me a front row seat to great ideas
• "Relationships are fundamental to our board of directors"
• Always push yourself out of your comfort zone

Key Takeaway: When we push ourselves out of our perceived roles, we can begin to see our true greatness and the success that is within our reach.

The WOW Factor

Website: https://www.bradformsma.com

Instagram: https://www.instagram.com/bradformsma/

Facebook: https://www.facebook.com/brad.formsma

Twitter: https://twitter.com/bradformsma

LinkedIn: https://www.linkedin.com/in/brad-formsma-a9a06424/

Casper Zublin

Website: http://www.irpi.com/

LinkedIn: https://www.linkedin.com/in/casper-zublin-jr-83ab438/

In this episode, you’ll hear Casper talk about discovering the source of your motivation, his Rule of 100, and why your comfort zone should be considered the dead zone!