<p>The Year Ahead: Innovation For All is a new mini series from FastCo Works and Capital One. Join host Julianne Pepitone as she explores how companies can focus on their core values and develop more authentic mission statements.</p><p>In this episode, Julianne talks with Capital One President of Financial Services Sanjiv Yajnik about why he thinks innovation is not just something applied to high tech tools, but a vital element in forming meaningful customer connections.</p>

The Year Ahead: Innovation For All is a new mini series from FastCo Works and Capital One. Join host Julianne Pepitone as she explores how companies can focus on their core values and develop more authentic mission statements. In this episode, Julianne talks with Capital One President of Financial Services Sanjiv Yajnik about why he thinks innovation is not just something applied to high tech tools, but a vital element in forming meaningful customer connections.

THE YEAR AHEAD: Innovation for All - Connecting Through Caring: How Purpose-Driven Brands are Earning Customer Loyalty

What if we spent more time thinking about solutions rather than problems? Are you looking for more positive news? World Changing Ideas travels around the globe to find the leaders, experts and activists who are dreaming big and working to change the world for the better. With a focus on the environment, social justice and innovation, these are stories that will get you thinking. World-changing ideas come in all shapes and sizes. Join the conversation with solutions journalist and filmmaker Amelia Hemphill.

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THE YEAR AHEAD: Innovation for All - Connecting Through Caring: How Purpose-Driven Brands are Earning Customer Loyalty

THE YEAR AHEAD: Innovation for All - Connecting Through Caring: How Purpose-Driven Brands are Earning Customer Loyalty

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