the[STACK]

the[STACK]

By the[Stack]Technology
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the[STACK] episodes

  • Offboarding Done Right: The Hidden Risks (and Rewards) of Access Automation

    Tired of the manual grind of onboarding and offboarding? In this episode, Dan talks with Kou Chieng of Josys about how to stop being a reactive "ticket taker" and become a proactive access manager. They discuss how automating permissions, audits, and offboarding can eliminate security risks, save valuable time, and help your MSP deliver greater value to clients. Don't miss out on the strategies that can make access management profitable, not painful.

    19 min
  • Tech Talk From the Vendors at Pax8 Beyond 2025 - Segment 1

    Pax8 Beyond brought the energy—and we brought the mic. In Segment 1 of this two-part series, we sat down with a handful of standout vendors at our podcast booth to talk security, automation, and the evolving MSP landscape.👥 Featured vendors:🔐 usecure – Simplifying security awareness with automation🛡️ Senteon – Harden endpoints with one-click configuration🌐 Cavelo – Proactively reduce customers' cyber risk and liability📊 Produce8 – Actionable digital work analytics for MSPs✉️ Traceless – Securing modern business communication🎙️ This is just the beginning—Segment 2 drops soon!

    34 min
  • How Elite MSPs Are Actually Using AI (Internally!)

    Everyone's talking AI, but are you seeing real results in your MSP? In this exclusive ChannelCon episode of The Stack, Dan sits down with Lyndsey Hoffman of NexusTek to uncover the practical, internal AI strategies that are driving true profitability for elite MSPs. Learn how leveraging AI to automate back-office operations and streamline your sales process isn't just theory – it's helping MSPs like Nexus Tech free up massive amounts of time and reduce overhead. Stop just selling AI and start using it to transform your own business today.

    16 min
  • Build a Leaner MSP: The AI-Powered Back Office Revolution

    AI is booming, and your MSP's back office is its hidden goldmine. Join Dan and FlexPoint CEO Victor Lopez on the[STACK] as they reveal why focusing AI on internal processes, not just technical efficiencies, is the key to unlocking massive gains in productivity and net income. Learn how to streamline financial operations, reduce overhead, and strategically position your MSP to "dogfood" AI before advising your clients.

    34 min
  • Vendor Spotlight: Danny Obaseki of Kelvin Zero

    Tune into this event-exclusive episode of the[STACK] to hear Dan's conversation with Kelvin Zero's Danny Obaseki. They explore the strategic value of embracing cutting-edge, passwordless MFA solutions for MSPs. Danny shares insights on how Kelvin Zero empowers partners to provide a superior, more secure customer experience, helping you stand out in the crowded MSP space.You can find more information about Kelvin Zero here: https://www.everythingmsp.com/listing/kelvin-zero.html

    7 min
  • Look Sharp, Sell Smart: Brandable Storefronts for Modern MSPs

    MSPs are strapped for time and talent—but Pax8 is changing the game. Dan chats with Libby Mcilhany about the latest tools that make operations smoother and client engagement easier, like the new Integrations Hub, MCP servers, and public storefronts. Discover how AI, automation, and smart design are helping MSPs deliver more value without more overhead. Efficiency never looked this good.

    33 min
  • Vendor Spotlight: Joe Levy & Scott Barlow of Sophos

    Step into the heart of Pax8 Beyond with Dan Tomaszewski, Joe Levy (CEO of Sophos), and Scott Barlow (Global Head of MSP & Cloud Alliances). They discuss how Sophos has evolved into a security powerhouse, emphasizing the critical role of Managed Detection and Response (MDR) for MSPs. Discover how AI is revolutionizing cybersecurity for both defenders and adversaries, and how Sophos is making these advanced capabilities accessible. This episode offers key insights into improving operational efficiency and staying ahead of evolving threats.

    21 min
  • Don’t Just Sell IT—Sell Trust

    In today’s crowded MSP market, trust is your true differentiator. Dan Tomaszewski sits down with Pete Busam of Equilibrium Consulting to talk about building your "trust stack"—the new SLA for winning and keeping clients. From showcasing KPIs to bold transparency moves, they break down how MSPs can stand out without racing to the bottom on price. If you're tired of blending in, this episode is your playbook for standing out.

    30 min
  • Vendor Spotlight: Mike DePalma with OpenText

    Recorded live from the floor of Pax8 Beyond 2025, we sit down with Mike DePalma of OpenText to talk about the renewed excitement in the MSP space. Mike shares his take on why this event stands out, the shift toward education over sales, and how OpenText is helping partners win with a flexible security stack. Bonus: he shares the hilarious backstory behind his Family Feud moment with Steve Harvey.

    8 min

About the[STACK]

From the publisher's feed

Welcome to the[STACK], the ultimate podcast for Managed Service Providers (MSPs) looking to elevate their game and stack up on success. Hosted by MSP veteran, Dan Tomaszewski, this podcast is your go-to resource for mastering the perfect blend of people, business, and technology in the MSP world.