the[STACK]

the[STACK]

By the[Stack]Technology
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the[STACK] episodes

  • Guardians of the Data Galaxy

    In this episode of The Stack, Dan Tomaszewski dives into the critical world of backup and recovery for MSPs. Joined by Mason Giles from Comet Backup, they discuss how MSPs can safeguard their clients' businesses from data loss nightmares like ransomware, human error, and natural disasters. Learn about essential strategies, tools, and how to maximize data security, ensuring business continuity and minimizing downtime. Get ready to become your client’s data guardian.

    35 min
  • MSP Success: Beyond Technology to True Partnership

    Join Dan Tomaszewski as he chats with Daniel Rosser of Core Plus about the key differentiators for MSPs in today's competitive market. They discuss the importance of aligning with client values, fostering a strong company culture, and evolving beyond the "blinky lights" mentality. Discover how to become a true business consultant, proactively addressing client needs, and embracing the human element of IT.

    8 min
  • Navigating the Evolution of IT with Bob Coppedge

    In this episode of the[STACK], Dan Tomaszewski and Bob Coppedge from Simplex IT dive into what it means to be 'great' in the MSP industry. They explore the evolution of IT services, the importance of staying ahead of technological advancements, and how MSPs can avoid becoming commodities by focusing on business value and proactive engagement. Tune in for a conversation packed with wisdom, humor, and practical advice for staying relevant in a rapidly changing industry.

    34 min
  • The Evolving MSP Landscape: Proactive Support, SaaS Management, and Client Engagement

    While at Comptia's ChannelCon 2024 event, MSP's Dan Tomaszewski and Tom Lawrence of Lawrence Systems discuss the changing nature of the MSP industry, highlighting the need for proactive support, SaaS management, and deeper client engagement. They emphasize that being a true MSP involves more than just reacting to problems; it requires understanding clients' needs, anticipating technology challenges, and proactively proposing solutions.
    They delve into the shift toward cloud-based applications and SaaS tools, stressing the importance of MSPs gaining visibility and control over these environments to ensure security and compliance. The conversation also touches on the growing trend of shadow IT and the importance of educating clients about the risks associated with using unauthorized tools.
    The overall takeaway is that MSPs need to adapt to the changing IT landscape by focusing on proactive support, SaaS management, and fostering strong client relationships.
    Key takeaways:
    Proactive Support: Move beyond break-fix and become a trusted advisor.
    SaaS Management: Gain visibility and control over cloud-based applications.
    Client Engagement: Understand client needs and build strong relationships.
    Security: Address shadow IT and potential vulnerabilities proactively.
    Stay tuned for more episodes from  @CompTIACommunity  ChannelCon event.

    21 min
  • The Silent Hero: How Hardware Sales Fuel MSP Success

    In this episode of The Stack, Dan Tomaszewski chats with Brian Laufer, Vice President of QuoteWerks, about the vital role of hardware sales in the MSP space. They debunk the myth that hardware isn't profitable, showing how it can attract new clients and strengthen existing relationships. They also discuss how effective hardware procurement can boost service sales, retain clients, and streamline operations. Withthe proper quoting tool, MSPs can simplify quoting and procurement, maximizing profitability. This episode reveals why MSPs shouldn't overlook hardware in their service offerings.

    24 min
  • The Real Cost of Getting Paid: Tackling Credit Card Fees in the MSP World

    In this episode of the[STACK], we explore a crucial yet often overlooked aspect of managing an MSP business: credit card fees. These small costs can add up, impacting your bottom line. Our guest, Victor Lopez, founder of FlexPoint, shares expert insights and practical strategies to help you reduce these fees and improve profitability. Whether you're an MSP owner, finance manager, or interested in the financial side of tech businesses, this episode offers valuable tips to keep more of your hard-earned money. 

    39 min
  • From Inbox to Revenue: How MSPs Can Leverage DMARC

    In this episode of the[STACK], we dive into DMARC's impact on email deliverability and security for MSPs. Join Dan Tomaszewski and Mike Anderson from EasyDMARC as they discuss the essential strategies MSPs need to stay ahead of recent changes in email protocols and how to leverage DMARC for new revenue opportunities.

    24 min
  • Remote Work Security: Beyond VPNs and Firewalls

    Join Dan Tomaszewski of Everything MSP as he sits down with Peter Ayedun, the CEO of TruGrid. They discuss the evolving landscape of MSP security, emphasizing the need for proactive measures to prevent breaches before they happen. Discover how a zero-trust approach can help MSPs protect their clients' systems without relying on traditional firewalls or VPNs. They also dive into the critical role conditional access plays in limiting attack surfaces and share practical tips for securing remote work environments.

    17 min
  • A Discussion about CompTIA's ChannelCon 2024 Event

    In this episode of The Stack, Dan Tomaszewski interviews Wayne Selk from CompTIA about the upcoming ChannelCon 2024 taking place in Atlanta, GA from July 30 through August 1. Wayne shares the benefits of attending ChannelCon, including networking opportunities, educational sessions, and the chance to connect with vendors. He also discusses CompTIA's history, its various programs, and how it supports IT professionals. If you're interested in attending ChannelCon, be sure to visit https://go.everythingmsp.com/channelcon and use the offer code TRYBY24 for free registration if you are not already a member.

    28 min
  • MSPs on the Frontline: Battling Cyber Threats with Chester Wisniewski

    What are the biggest cybersecurity threats facing MSPs today, and how can they be effectively managed? In this episode, we explore these critical questions with our host, Dan Tomaszewski and Chester Wisniewski from Sophos. Our discussion covers everything from threat detection and incident response to compliance and regulatory challenges. Tune in to learn how MSPs can navigate the complex cybersecurity landscape, protect their clients' data, and maintain trust in a rapidly changing digital world.

    32 min

About the[STACK]

From the publisher's feed

Welcome to the[STACK], the ultimate podcast for Managed Service Providers (MSPs) looking to elevate their game and stack up on success. Hosted by MSP veteran, Dan Tomaszewski, this podcast is your go-to resource for mastering the perfect blend of people, business, and technology in the MSP world.