TIDES by Yenza3

🌐In this episode of TIDES, host Shveta Malhan is joined by Malvika Jethmalani, a three-time CHRO, founder of the Atvis Group, and a seasoned transformation leader. With experience spanning the CFO, COO, and CHRO roles, Malvika brings a unique, cross-functional lens to what it truly takes to lead HR in the age of AI.Together, they unpack:- What makes a great CHRO in times of transformation- Why AI is exposing the limits of traditional HR playbooks- How to shift CEO perception and earn a strategic seat at the table- And what today’s HR leaders must do to lead—not lag—through the AI revolution💡 From redefining the digital employee experience to owning people data and culture as moats, Malvika shares hard-won lessons and bold insights for HR leaders ready to reimagine their impact.Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Malvika Jethmalani: https://www.linkedin.com/in/malvikajethmalani/🌐 https://www.atvisgroup.com/🔔 Subscribe to TIDES for more future-of-work insights.  @TIDESByYenza3  #CHRO #FutureOfWork #AIinHR #PeopleStrategy #MalvikaJethmalani #TIDES #ShvetaMalhan #HRLeadership #DigitalTransformation00:00 – Intro: Why This Conversation Matters01:05 – Meet Malvika: From CHRO to Founder01:24 – What Early Career Taught Her About HR’s True Purpose03:43 – Lessons from the CFO/COO Seat: HR as a Business Lever06:09 – The AI Shift: Pressure on People, Purpose & Culture08:06 – Redesigning Leadership for Human-AI Teams11:49 – Are We Wired to Be More Human at Work?13:07 – Courage, Clarity & the CHRO of the Future15:43 – Why CHROs Must Co-Own the Digital Employee Experience16:35 – The CEO Perception Gap: 7% AI Savviness18:00 – Mindset Shift: Business Leader First, HR Leader Second20:10 – Don’t Lose Meaning While Automating Work21:39 – The IKEA Effect: Involve People in AI Transformation22:19 – Rethinking Change Management in the AI Era24:36 – People Data as a Strategic Lever27:23 – Lessons from Finance: Influence, Meetings & Tough Calls32:00 – Capabilities for the Future HR Team35:16 – Ethics, AI, and the CHRO’s Expanding Role38:46 – Bringing UX, Six Sigma & Design Thinking to HR40:03 – Final Advice: Build Your Business Acumen40:49 – Outro: Reimagining HR’s Role in the Age of AI

What happens when HR stops chasing AI hype and starts solving real problems?In this powerful episode of TIDES, host Shveta Malhan sits down with Priya Tahiliani, HR Tech Leader and creator of the AI Lady newsletter, to explore how she’s turning AI into a strategic ally—not just a shiny tool.Priya shares:How her journey into AI started at home with her husband’s startup- The mindset shift HR needs to move from automation to reimagination- A real-life case study where she built an HR chatbot that actually solved a capacity crunch- What HR needs to measure (and rethink) when it comes to AI effectiveness- Why adoption is about alignment, not persuasion💡 Quote to remember: “AI isn’t just a tool—it’s a new material. What you build with it is what counts.”Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Priya Tahiliani: https://www.linkedin.com/in/priyatahiliani/00:00 – Intro: Turning AI Buzzwords into Impact00:51 – Meet Priya Tahiliani: From AI Curiosity to HR Innovation01:22 – AI as a Mindset: The Runner’s High Analogy04:22 – Do HR Pros Need to Be Tech Experts?06:52 – Rethinking AI as Raw Material, Not a Tool10:27 – Where to Start: Problem-Led, People-First Approach13:13 – Separating AI Hype from Reality15:54 – Real Use Case: Reducing HR Ticket Load with AI19:28 – Building the HR Chatbot: From Problem to Prototype24:19 – Documentation: The Hidden Barrier to AI Success26:37 – Collaboration & Buy-In: Aligning, Not Persuading30:10 – Tacit Knowledge: The Bottleneck AI Can’t Solve Alone33:15 – Upskilling HR: Moving from Repetition to Strategy35:13 – Measuring Success: Mindset Shift vs. Metrics39:40 – Priya’s Learning Rituals & Favorite Tools42:28 – Final Takeaways: Build Fast. Learn Fast. Pivot Fast.#AIinHR #DigitalTransformation #HumanResources #WorkforceInnovation #AITools #HRLeadership #PeopleFirstAI #TIDESPODCAST #HRTech #FutureOfWork

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Laura Close: https://www.linkedin.com/in/closelaura/👉 Learn more about Included: https://www.included.ai🎙️ In this episode of TIDES, host Shveta Malhan sits down with Laura Close, Co-founder of Included and SXSW Innovation Award winner, to challenge the myth that HR leaders need to become data scientists to benefit from A.I.Instead, Laura shares a bold, clear-eyed view: You don’t need to learn A.I.—you need to learn how to delegate to it.Together, they explore:✅ How CHROs can move from dashboard fatigue to decision-ready insights✅ Why AI-native platforms are rewriting the rules of people analytics✅ A simple 3-step playbook to start driving A.I. value in HR✅ How to build a compelling business case for A.I. without boiling the ocean✅ The one mindset shift every HR leader needs in this new eraWhether you're skeptical, curious, or already experimenting with A.I., this episode will leave you with actionable takeaways and a fresh perspective on how to lead through transformation.00:00 Navigating the AI Wave in HR02:28 The Importance of Data in HR Transformation05:20 AI as a Game Changer for CHROs08:02 The Power of AI-Native Platforms10:31 Bridging the Last Mile of Data13:25 Connecting People Data Beyond Basics16:15 The Role of AI in Skills-Based Hiring19:01 Building a Business Case for AI in HR21:36 Learning and Adapting in the AI Era24:35 The Future of Work and AI's Impact27:28 Closing Thoughts and Future Directions📩 Subscribe for more conversations on the future of work and people strategy.#AIinHR #CHROLeadership #PeopleAnalytics #FutureOfWork #TIDESPodcast #HRTech #AILeadership #WorkforceTransformation

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Mercedes Sullivan: https://www.linkedin.com/in/mercedessullivan/What happens when algorithms inherit the work that once filled our calendars—and our identities? In this episode, Shveta sits down with Mercedes Sullivan (VP People Transformation, McKinley Companies; former AI-enabled EX architect at TIAA) to move from the shock of disappearing roles, through the shift in income and identity, to the search for a purpose that transcends any single job.Mercedes shares personal reset stories (a 2008 layoff, hospice volunteering, reverse-retirement in Mexico) and unpacks why speed, geopolitics, and fragile social nets make today’s disruption unlike any before. Together they offer a practical blueprint for building a purpose portfolio—paid, gifted, and playful pursuits that can thrive in a post-9-to-5 world.Ikigai: The Japanese Secret to a Joyful Life - https://www.japan.go.jp/kizuna/2022/03/ikigai_japanese_secret_to_a_joyful_life.htmlThe Future of Jobs Report 2025 - https://www.weforum.org/publications/the-future-of-jobs-report-2025/Finland – Universal Basic Income Pilot - https://weall.org/resource/finland-universal-basic-income-pilot00:00 The Future of Work: A New Landscape02:46 Navigating Change: Fear and Opportunity05:13 Geopolitical Context: Technology and Society08:13 The Role of Policymakers in Technological Change10:45 Preparing for Transition: Personal Strategies13:35 Redefining Value: From Job Titles to Human Connection23:58 The Informal Economy and New Job Opportunities25:46 Survival Mode and Community Values26:38 Universal Basic Income and Its Implications28:59 Redefining Purpose in a Changing World33:00 The Importance of Connection and Vulnerability37:28 Building Purpose Portfolios for the Future44:14 Embracing Change and the Human Spirit#FutureOfWork #AI #Purpose #UBI #Career #PersonalGrowth #TIDESPodcast

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Taruna Goel: https://www.linkedin.com/in/tarunagoel/What if your most valuable skills aren’t on your resume?In this powerful episode of TIDES, Shveta Malhan sits down with Taruna Goel, a seasoned learning strategist and champion of Recognition of Prior Learning (RPL), to explore how we can keep the human fingerprints in work alive in an A.I.-driven world.Taruna shares stories from her 25+ years of experience—highlighting how RPL uncovers real-world skills and validates the invisible learning we all carry. Together, they discuss:✅ Why recognizing lived experience matters now more than ever✅ How AI can support (but never replace) human-centered learning and recognition✅ The emotional power of seeing the whole person behind the resume✅ Practical steps HR and learning leaders can take to start with recognition, not retrainingWhether you’re a learning leader, HR professional, or just curious about how to keep humanity at the heart of digital transformation, this episode will challenge and inspire you.00:00 – What if Your Most Valuable Skills Aren’t on Your Resume?01:50 – Meet Taruna Goel: Champion of Recognition and Human-Centered Learning02:25 – Work Fingerprints: The Metaphor of Uniquely Human Work04:07 – Why Humanizing Work and Learning Matters More Than Ever05:10 – AI, Art, and the Human Touch: Lessons from Studio Ghibli07:33 – The Limits of Data: What Gets Lost Without Human Stories08:41 – When Systems Become Too Data-Driven: Missing the Human Element10:52 – Balancing Data with Humanity in Learning & Development11:56 – How to Recognize Lived, Informal, and Tacit Learning17:25 – What is Recognition of Prior Learning (RPL)?19:17 – Case Study: RPL in Action for Tire and Maintenance Technicians23:35 – Can RPL Work in All Industries? Yes, and Here’s Why25:09 – Where Does RPL Live? Embedding Recognition Across the Organization27:34 – Challenges of Adopting a Recognition-First Mindset30:36 – How AI Can Support Human Recognition in Learning32:57 – Skills and RPL: How They Interconnect and Overlap34:41 – Start with Recognition Before Reskilling: Why It Matters38:06 – Lived Experience as a Hidden Asset in Your Talent Strategy43:59 – Letting AI Enhance, Not Replace, Human Judgment48:13 – AI’s Role in Assessment Design and Evidence Gathering51:14 – Self-Assessments: Starting Small with RPL52:16 – Namaste as a Philosophy: Humanizing RPL in the Workplace55:17 – Final Reflections: Recognizing Before Retraining

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Meriya Dyble: https://www.linkedin.com/in/meriya-dyble/👥 Connect with Barry Hensch: https://www.linkedin.com/in/barry-hensch/In this episode of TIDES, we explore why the real success of AI transformation doesn’t come from tools like ChatGPT or Microsoft Copilot—but from a powerful, often under leveraged partnership: HR and Tech.Join Shveta Malhan in conversation with:🔹 Meriya Dyble – Fractional Chief People Officer, culture builder & change strategist🔹 Barry Hensch – CTO, digital transformation leader & tech-human translatorTogether, they unpack:✅ Why HR and IT must co-lead AI adoption✅ How to reframe “change management” for today’s realities✅ What readiness really looks like—at the team and organizational level✅ The three types of AI (Generative, Augmentative, Agentic) and their workforce impact✅ How to close the imagination gap with executive teams💡 Whether you're an HR leader, tech executive, or future-focused changemaker—this episode is packed with lived experience, candid insights, and practical takeaways.🔔 Don’t forget to subscribe to TIDES for more real talk on AI, transformation, and the future of work.00:00 – Intro: Why HR + Tech is the key to AI transformation01:23 – Meet the guests: Meriya Dyble & Barry Hensch01:45 – Why HR–Tech collaboration has been rocky—and why it must change03:33 – How HR brings the human lens to AI transformation05:42 – Speed vs. readiness: The natural tension between Tech & HR07:07 – Why past digital transformations failed to deliver09:22 – The myth of the “big launch” and the need for sustained change12:06 – Honoring the past: A missing ingredient in transformation13:39 – Why HR has been sidelined in tech-driven change14:57 – Where HR should be invited in: Starting at problem definition17:44 – HR and IT: Both strategic, both misunderstood19:06 – Why AI strategy conversations often leave HR out21:52 – Is HR ready to talk AI at the C-Suite table?24:29 – How to build cross-functional trust through case studies25:51 – Book clubs, messy learning, and closing the confidence gap26:53 – Why HR doesn’t need to speak “tech” to drive AI impact27:58 – Flavors of AI: Generative, Augmentative, and Agentic explained30:37 – AI’s human impact: What HR must do to create safe environments31:17 – Psychological safety, skill-building, and feedback culture34:53 – Conversation starters: “How might we…” and “Have we considered…”35:43 – Reimagining the HR function with AI + tech support38:59 – Removing the “drudgery”: What tech leaders need from HR40:54 – Will IT prioritize HR? What HR leaders must bring to the table43:48 – Not all or nothing: Levels of support and shared priorities45:51 – Who should lead the LMS decision? HR or IT?49:09 – How to define problems (not just pick tools)53:27 – Framing business problems, not HR problems53:51 – The Google rollout story: HR + IT magic in action59:32 – Operationalizing the change: From rollout to mastery1:02:09 – Applying the same playbook for AI transformation1:04:13 – Let people tell the story: Champion-led, authentic change1:06:20 – Rapid Fire Round1:10:00 – Final reflections and wrap-up#AITransformation #FutureOfWork #HRTech #DigitalTransformation #AIInTheWorkplace #PeopleAndTechnology #CHRO #CTOLeadership #OrganizationalChange #HumanCenteredAI #WorkforceInnovation #HRStrategy #TechPartnership #AIAdoption #PsychologicalSafety

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Lydia Wu: https://www.linkedin.com/in/lydiaywu/In this episode, Lydia Wu returns for a candid debrief after attending Transform and other recent HR events.What’s the vibe on the ground? What are HR leaders quietly anxious about? And how is the AI landscape shifting beneath our feet?We go beyond the glossy vendor booths and LinkedIn buzz to unpack:- Why HR teams feel overwhelmed and underprepared- Where real innovation is happening (and where it’s not)- The readiness gap: tech moves fast, HR systems don’t- What no one is saying out loud about bias, ethics, and AI- And what HR can actually do today to move forwardLydia brings her signature sharp, honest lens—equal parts strategist and truth-teller. Whether you're leading transformation or trying to make sense of it, this episode will resonate.🎧 Tune in for insight, honesty, and a refreshing reality check.00:00 – Intro: What HR Isn’t Saying Out Loud01:10 – Welcome Back, Lydia Wu02:20 – The Vibe at Transform: Beautiful Chaos04:45 – HR’s Love-Hate Relationship with AI06:30 – Where AI is Gaining Traction in HR08:15 – Why Fear is Holding HR Back10:50 – Are Vendors Fueling Fear and Confusion?12:40 – From Shiny Objects to Pragmatic AI14:30 – The Messy Middle: What Buyers Need to Know16:50 – The Integration Trap Nobody Talks About18:20 – HR and IT: A Complex Partnership20:15 – Where HR Teams Are Struggling the Most22:05 – Rethinking Workflows Before Buying AI24:20 – The Human Ego & Identity in HR Transformation26:30 – A Practical Starting Point: Collective Prioritization27:50 – A Real Example: The Prompt-a-Thon Workshop29:10 – What’s Cool (and Not So Cool) in New Tech31:00 – Will AI Replace HR? Not Quite.32:30 – Letting Go of Knowledge Hoarding33:15 – What HR Leaders Are Really Afraid Of35:10 – Why HR Still Feels on the Outside of Transformation37:00 – Budget Battles & Selling Past HR38:30 – Fixing the Perception Problem in HR39:20 – What ROI in HR Should Actually Look Like40:45 – Why Change Management Needs a Rebrand43:00 – The Case for Enabling Change (Not Managing It)45:00 – Ethics & Bias: This Is Not Just a Tech Problem47:00 – Curiosity Over Judgment: A New Frame for HR48:20 – Final Takeaways + Where to Find Lydia#HRTech #AIinHR #LydiaWu #FutureOfWork #TIDESPodcast #ArtificialIntelligence #HRLeadership #ChangeManagement #PeopleAnalytics #HRTransformation #AIAdoption #EthicalAI #Transform2024 #DigitalHR #AIandWork #WorkplaceInnovation

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com👥 Connect with Lindsay Sinclair: Owner of Sinclair Connects and Strategic Advisor at Taleo Project Services https://www.linkedin.com/in/lindsay-sinclair-8b896126AI isn’t on the horizon—it’s already rewriting how we work. Yet 70 % of digital-transformation projects still flop. Why? In this episode of Tides, host Shveta Malhan (Managing Partner & Co-Founder, Yenza³) sits down with change-strategy leader Lindsay Sinclair to dissect:- why “dusty” linear playbooks crumble at machine speed- how data-rich, people-first tactics slash the risk of AI rollouts- the new leadership traits every organization needs—nowIf you’re steering AI adoption and want to keep your people (and sanity) intact, hit play.⏱ Chapters0:00 Intro – AI’s wake-up slap & the 70 % failure stat3:40 What went wrong with classic digital transformations8:10 Bringing the people lens before tech decisions12:30 Data, skills maps & micro-analytics: the new change fuel17:00 Leadership 2.0—showing, not telling, with GenAI24:30 Careers in flux: reskilling paths vs. displacement fears27:50 Big-bang vs. micro-experiments (and avoiding change fatigue)31:40 Spotting fatigue with collaboration metadata (Slack, Teams)34:10 Risk framing: the language that wins executive buy-in38:30 Evolving the change-management toolkit (art + science)41:20 Final takeaway—why humble, transparent comms matter most🔑 Key TakeawaysStart with people, not platforms: weave AI into business & people strategy together.Data is destiny: HRIS + digital footprints reveal hidden skills, overload hot-spots, and change champions.Leaders must “use-and-tell”: modeling AI use diffuses fear faster than memos.Micro-experiments win: bite-size pilots create quick wins—and surface water-cooler objections early.Risk is more than ROI arguments: execs back change when you show the cost of not acting.#AIChange #DigitalTransformation #ChangeManagement #FutureOfWork #GenAI #PeopleFirst #LeadershipDevelopment #PeopleAnalytics #HRTech #OrganizationalCulture #AgileTransformation #WorkforceUpskilling #HumanCenteredAI #RiskManagement #TidesPodcast

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI.👥 Connect with Shveta: https://www.linkedin.com/in/shvetamalhan/🌐 https://yenza3.com📱 Try ConSoul: https://www.consoulapp.com/👥 Connect with Cindy: https://www.linkedin.com/in/cindydiogoWelcome to the TIDES Podcast! I'm your host Shveta Malhan, and in this episode, we're joined by Cindy Diogo, a talent leader and founder of ConSoul, to discuss hiring, AI, and the evolving expectations of today’s candidates and recruiters.We get into the heart of recruitment: why ghosting happens, what really goes on behind ATS filters, how AI can (and can’t) replace recruiter intuition, and where the hiring process breaks down across stakeholders—candidates, recruiters, and hiring managers.Then we take a personal turn into Cindy’s caregiving journey—how it inspired her to launch ConSoul, an AI-powered well-being platform for employees juggling career and care. This conversation is a must-listen for HR pros, TA leaders, and anyone building the future of equitable, AI-augmented work.💡 You’ll walk away with practical tools, ethical insights, and a deeper understanding of what AI can do for hiring and human experience.00:00 Intro01:10 Why hiring experience is critical to business02:06 What’s broken in recruitment today05:08 Why ghosting happens07:45 What recruiters actually do with hiring managers10:19 Resume volumes & job market trends11:58 How AI helps recruitment teams today16:30 AI impact on candidates, recruiters & hiring managers19:36 DEIB & bias in AI hiring tools21:51 Do AI-written resumes help in ATS filtering?25:10 Cindy’s story: Career interruptions & caregiving27:48 How ConSoul supports caregivers using AI31:07 The future of recruiting: task automation & strategic shift34:34 Cindy’s go-to AI tools for recruiters36:13 Wrap-up & where to find Cindy#TIDESPodcast #HiringWithAI #FutureOfWork #TalentAcquisition #EmployeeWellbeing #CaregiverSupport #AIandHR #DEIB #HRTech #Yenza3 #ConSoul

🎙️ Welcome to TIDES! I’m Shveta Malhan, Co-founder of Yenza3. Today HR AI-strategist Jeff Wellstead shows us how to ditch dreaded annual reviews and build a real-time, data-driven “moneyball” system that actually grows people and profits.🔑 WHAT YOU’LL LEARN• Why AI + skills data = continuous feedback & upskilling • How “Moneyball scorecards” empower employees, managers & execs • Data ethics, privacy & bias-free AI guardrails HR can’t ignore • 3-step starter kit for HR teams who want to adapt, adopt & thrive 👤 GUESTJeff Wellstead – Founder, Big Bear Partners | HR Tech & AI Advisor LinkedIn ▶︎ https://www.linkedin.com/in/jrwellstead👇 CHAPTERS 00:00 Intro – AI in HR Performance Management 07:05 The Changing Perception of HR 12:31 AI’s Impact on Business Functions 18:30 Revolutionizing Employee Performance 27:25 The Power of Data in Performance 30:38 Why Data Will Drive Business Success 32:46 Re-imagining Performance Management 37:32 AI & Employee Development 44:12 Preparing HR for the Future of Work 51:09 Embracing AI & Continuous Learning 💌 STAY CONNECTED Shveta Malhan, Managing Partner, Yenza3🔗 https://www.linkedin.com/in/shvetamalhan🌐 https://yenza3.comYenza3 is more than consulting—we are strategic partners in every step of your AI evolution. Founded by a unique mix of HR, Digital, and Business leaders, we bring a powerful blend of hands-on business, technology, and people strategy capabilities to your organization. Our blend of real-world experience ensures we're equipped to demystify AI for businesses of all sizes, empowering your organization with people-led, people-centric AI solutions that drive growth, efficiency, and innovation.👍 Like & Subscribe for weekly AI-in-HR insights ✍️ Drop your biggest takeaway or question below – we reply to every comment!#ai #AIinHR #PerformanceEnablement #HRTech #ContinuousFeedback #futureofwork