Shop Talk discusses the popularity of gift cards and how companies expect breakage to help their bottom line. Caught My Eye shares a story about a Burger King employee that received little recognition upon his 27-year tenure. Also, a United Airlines New Years’ Time Travel Flight was a bust. Thierry Hermes, founder of leather and luxury goods brand Hermes, is our Business Birthday. 

We’re all business. Except when we’re not.

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