Pool Pros text questions here

Fresh off a European honeymoon and rocking a brand-new, beard-free look, Steve returns to the mic alongside Wayne for a Thursday episode that’s equal parts heartfelt, hilarious, and unexpectedly real.

The episode opens with a moment of humility as Wayne issues a public correction—giving overdue credit to industry innovators Que Hales and Kim Skinner for their groundbreaking work on chemically calculating pool volume. It’s a reminder that even seasoned pros own their mistakes—and that respect runs deep in the pool world.

From there, things take a turn into life beyond the waterline. Steve shares highlights from his honeymoon across Switzerland and Norway—think snow-covered peaks, ultra-luxury ski towns, and a once-in-a-lifetime experience chasing the Northern Lights. But beneath the travel stories is a grounded message about health, as both hosts open up about sun exposure, dermatology visits, and the realities of working outdoors year-round.

Back in the trenches of pool service, the conversation shifts to the business side—where not all clients are created equal. In a brutally honest (and relatable) segment, Steve breaks down the difference between clients who drain your time and those who build your business. From a year-long text-message marathon with a tire-kicker to a dream client who generates referrals and respects boundaries, the lesson is clear: knowing when to say no is just as important as showing up.

The episode also features an “Insurance Interlude” with expert insight into one of the industry’s riskiest services—acid washing. What starts as a simple question turns into a deep dive on liability, safety, and why even experienced pros are walking away from it altogether.

By the end, what emerges is more than just a pool podcast—it’s a candid look at relationships, reputation, and the fine line between hustle and burnout. Whether you’re in the field or just love a good behind-the-scenes story, this episode delivers a mix of humor, honesty, and hard-earned wisdom.

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