Today in Tech

With artificial intelligence technology that can clone people’s voices, companies are wondering whether voice biometrics that can better authenticate a customer’s voice will be able to stop bad actors from gaining access to financial data. Keith chats with Dimitris Vassos, CEO and founder of Omilia, about how cybercriminals are using voice cloning tools to infiltrate customer call centers and other systems.

Billionaire Elon Musk goes after Disney’s Bob Iger, claiming blackmail for advertisers moving away from Twitter/X, right in the middle of the ‘launch’ of the Cybertruck. Discussing the week’s technology news with Keith is guest co-host Jeremy Duvall, CEO of 7Factor Software. Also discussed: Instagram’s algorithm issues are troubling for showing content to child predators, and Spotify gets praise for its annual Wrapped song-listening package.

In a year where generative artificial intelligence grabbed a lot of the top technology news headlines, Apple made some impressive gains with its hardware announcements, including the long-awaited Vision Pro. Computerworld’s Ken Mingis and Macworld’s Michael Simon join Keith in this episode to go over what worked, what didn’t and what we can expect from Apple in 2024.

Cyberattacks continue to threaten healthcare systems around the world, putting patients at risk and further eroding trust in healthcare providers. Can anything be done to reduce the risk, or will going to the doctor or hospital be a roll of the dice when it comes to personal and private data, as well as health equipment? Keith chats with Wes Wright, the chief healthcare officer at Ordr.net, about the ongoing threat of ransomware for healthcare systems.

YouTube announces policies that aim to crack down on AI-generated content, while at the same time offering musicians the ability to create AI versions of their voices. Guest co-host Jeremy Duvall joins the crew to talk about this news and other topics, including OpenAI putting ChatGPT-Plus subscriptions on hold, and why more Americans are getting their news from TikTok.

One year ago, ChatGPT was released to the world and generative AI tools have disrupted the way we work, play, draw and create. Keith chats with resident AI experts Nicholas Mattei (Tulane University) and Mike Mason (Thoughtworks) about what was good, bad and ugly around ChatGPT and genAI, and what we can expect in 2024.

Microsoft has spent $13.1B investing in generative artificial intelligence, but early indications of Copilot for Windows suggests that it’s nothing more than an updated version of Clippy. Can other versions of Copilot, such as 365 or enterprise users, be more successful? Keith chats with Computerworld’s Preston Gralla about his annoyance with the latest AI tools from Microsoft.

In our latest technology news roundup, Keith and Chris are joined by our new guest co-host Jeremy Duvall to discuss OpenAI’s new GPT store, the sarcastic ‘Grok’ AI from Elon Musk and other AI-driven news of the week. Also, we discuss the decline of the tablet, and why a Legend of Zelda live-action movie makes sense.

A new survey from Deloitte suggests that consumers love having connected digital devices, but that they are looking for balance between the digital and physical worlds in a post-pandemic landscape. Consumers are also facing ‘digital fatigue’ when it comes to securing and managing their devices. Keith chats with Jana Arbanas from Deloitte about the survey and how consumers feel about their devices at home and at work.

A new survey suggests that app usage at companies is growing like weeds, with business leaders ignoring IT recommendations; or the ease of use for buying software causes the apps to multiply. Keith Shaw chats with Prasad Ramakrishnan, CIO of Freshworks, about how companies need to better align IT initiatives with business leaderships to help stop the sprawl; and whether generative AI tools can help.