We are facing the most significant change in how we travel since the introduction of low-cost carriers in the market.

Traditionally passengers struggle to the airport with their luggage which they only get to off-load it at check-in.

Low-cost carriers brought in the model of ‘pay extra’ for most things including luggage that is be checked-in. In response, we have seen many Airlines starting to sell cabin bags only tickets. This is driving passengers to carry as much cabin baggage as the size /weight limits allow.

Airports are experiencing boarding and ultimately departure delays due to passengers being unable to fit all their cabin baggage in the cabin. For the passenger, it’s a fight! Get to the front of the boarding queue to make sure you keep your bags with you or pay extra to check your bags in and run the risk of having to wait to collect it at your destination.

In response to these challenges, some companies are developing services that collect your bags before you get to the terminal relieving the passenger of the stress involved with travelling with bags.

The aim of this debate is to explore some of the emerging options around passenger baggage issues i.e does the passenger carry the bag or someone else?