In this episode of Top Rated Gym we explore the art of scaling quality and community in fitness franchises with Kamille McCollum, President of BODYBAR Franchising. From starting as a franchisee to leading a brand that now spans over 110 territories across the US, Kamille shares her unique journey and expert advice.
The importance of comprehensive certification and continuous education in maintaining high standards
Strategies for consistent community engagement that strengthen brand loyalty
Effective operational management tips from both the franchisor and franchisee perspectives
How to balance growth with quality to sustain long-term successDon’t miss this episode packed with actionable lessons for scaling your fitness franchise and keeping your brand strong! 🌟
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00:00 Introduction to Scaling Quality in Fitness Franchises
00:38 Meet Kamille McCollum: From Franchisee to President
02:20 Ensuring Quality and Consistency in Workouts
05:20 The Importance of Certification and Training
08:02 Handling Feedback and Continuous Improvement
12:36 Maintaining High Standards Across Locations
17:07 Balancing Franchisee and Franchisor Perspectives
19:14 Scaling Training Processes
20:08 Implementing Certification in Established Locations
22:37 Monitoring Member Attrition and Addressing Issues
23:37 Importance of Consistency in Brand Experience
27:31 Resources for Continuous Learning and Improvement