MSL Talk

Top Ten Tips: Improving Business Etiquette and Emotional Intelligence to Advance Your Career


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In this episode, Tom Caravela and Bridget Rasmusson explore business etiquette and emotional intelligence. Bridget offers insights on first impressions, elevator pitches, and focused conversations. They discuss the significance of genuine compliments, understanding one's 'why,' and the role of gratitude in networking. The conversation covers researching backgrounds, engaging questions, and the importance of emotional intelligence in professional settings. Bridget shares strategies for standing out in recruitment and emphasizes exercising judgment in interactions. Tune in for final thoughts and a call to action for listeners.

Today’s guest is Bridget Rasmusson, Client Services Lead at The Carolan Group offers great advice on how proper business etiquette and emotional intelligence can advance your career.

In this episodes we discuss:

  • The importance of first a first impression
  • Have your “elevator pitch” down before you need it
  • Remember names
  • Do as much research about the person’s background
  • Prepare engaging questions and be a good listener
  • Offer genuine compliments
  • Understand your “why”
  • The power of gratitude
  • Commit to look your best
  • Right or wrong: It’s not personal... it’s just business”?
  • (0:00) Introduction and Bridget Rasmussen's Background
    (1:34) Business Etiquette and Emotional Intelligence
    (2:47) Importance of First Impressions and Elevator Pitches
    (8:15) Focusing Conversations and Researching Backgrounds
    (15:53) Engaging Questions and Active Listening
    (18:39) The Role of Genuine Compliments
    (20:50) Understanding Your 'Why' in Networking
    (23:19) Embracing the Power of Gratitude
    (28:13) Judging a Book by Its Cover in Professional Settings
    (31:42) Emotional Intelligence in Business
    (34:00) Exercising Best Judgment in Professional Interactions
    (35:28) Differentiating Yourself in the Recruitment Industry
    (37:07) Conclusion and Final Thoughts
    (37:30) Closing Remarks and Call to Action
    ...more
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