The system of government pension in the United States is called Social Security. The number assigned to each American citizen and legal resident is called a Social Security Number, and it is used for all manner of federal identification. And like many government processes, it's a pain in the rear to change. Jess & George are both public employees, familiar with the simultaneously inane and labyrinthine procedures necessary to accomplish anything within government agencies, but bringing gender transition and his family's unique brand of interpersonal communication to the equation makes for a real adventure. 

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