In 2018, we implemented TRACTION for the first time — and like most small teams, we were figuring it out as we went. Fast forward to today, and CARR Machine has evolved into a focused, disciplined organization led by four seasoned managers driving finance, technology, operations, and quality.

This episode dives into what happens when experience meets structure — how re-committing to TRACTION brought clarity, accountability, and renewed energy to our culture.