In this episode, Tammy chats with Mel Cant about how she uses her expertise in housing law to change the lives of those affected by homelessness or housing insecurity.
They discuss the importance of operational expertise when delivering training, how reminding yourself of your ‘why’ helps you deliver better services and the way she’s developed her training to better impact the end user.
Mel Cant has worked in social housing for over 20 years, in a variety of areas, including repairs, voids, asset management, leasehold, housing management, tenancy enforcement, anti-social behaviour, allocations and homelessness. During this time, Mel undertook a degree in law and was called to the Bar 20 years ago but, rather than practise as a Barrister, she chose to remain in frontline housing services, where she felt her skills could be put to better use.
For the last 15 years, Mel has been the Homeless Review Officer for City of York Council and has undertaken Homeless Reviews for Scarborough, Craven, Selby, Hambleton and Ryedale. She works as a Housing Consultant and is proudly one of the Local Government Association’s Housing Advisers, undertaking (over the last three years) several projects for local authorities around homelessness. She is also a member of Middle Temple, the Chartered Institute of Housing and Social Housing Law Association.
Mel has provided training for local authorities and housing associations in all aspects of social housing law over the last 15 years. However, within the last 12 months, following the demise of face-to-face training (due to COVID-19), Mel has set up a new training organisation, Melcantraining, which focuses on delivering online training on social housing law.
In series 4 of the Training 4 Influence podcast, we’re talking all about training. Our aim is to explore the immeasurable impact of training within this sector, so we’ll be talking to trainers from a variety of backgrounds within the criminal justice, social care and charity sectors, about the training they deliver, their personal ‘why’ and their own best practice when it comes to delivering influential training.
Training 4 Influence is a creative solution, a methodology that can transform any training session, weaving values-led ‘golden threads’ that influence organisational outcomes throughout every training session.
Every training day is precious and, in sectors where case-loads are increasing, employees are burning out and every decision impacts lives, it is paramount that we upskill and positively influence outcomes at every opportunity.
Looking for something mentioned in this episode?
Find out more about Mel Cant and her work at https://melcantraining.mykajabi.com/
or find Mel on social media at: LinkedIn: https://www.linkedin.com/company/melcantraining/
Would you like to learn more about Training 4 Influence?
Visit our website: www.training4influence.co.uk
Or for our training company visit: www.tayetraining.org.uk
Listened to this podcast and want to hear more about what we do?
Join our community – https://www.facebook.com/groups/2319831878105722/
Or assess your own training against our methodology – https://training4influence.co.uk/assess-your-training
Want to find us on our socials?
Follow us on LinkedIn at Taye Training
Follow us on Twitter @training4influ1 @TayeTraining
Follow us on Instagram @Training4Influence @tayetraining
Subscribe to our YouTube at Training 4 Influence
Like our Facebook page at Training 4 Influence and Taye Training
Hosted on Acast. See acast.com/privacy for more information.