Transformational Leadership: From the Insight Out

Transformation Tip: “The aim of argument and discussion, should not be victory, but progress.” – Joseph Joubert

Concept(s)

• We all face times of conflict
• Although crises can be seen as catastrophic, they also provide opportunities for growth
• Recognize that conflict may appear even on a healthy team 
• Working through conflict successfully will strengthen your leadership and team
• Beware of being conflict-averse 

Practical

• Confrontation works best if you have developed your CONNECTION skills.
• Avoid viewing conflict as dangerous, as this results in a defensive approach which often escalates the situation
• Be quick to confront, without being reactive. Seek to avoid conflict through clear and timely communication
• Strike 3 process (Mistake - Warning - Act)

A Framework for Healthy Confrontation:

1) Go in peace

2) Speak value to the individual

3) Seek clarity and context

4) Explain your perspective

5) Take responsibility

6) Seek an agreeable solution

Transformation Application: Are there any conflicts that you have been avoiding?

Set an appointment to have that conversation.  Use the 6 steps (or 3 strikes)

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Transformation Tip: ‘The two words 'information' and 'communication' are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.” -Sydney J. Harris

HOW CAN I CONNECT BETTER WITH MY TEAM?

The five C’s:

1. Connect 
2. Context 
3. Concise
4. Concentrate
5. Celebrate

Transformation Application: Think about about 2-3 people in your circle and celebrate them - recognize the value, worth and significance of individuals

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Transformation Tip: culture is caught, not taught - Steve Chua

What does a Toxic Culture look like? How does it happen?

• Me, my wants/needs priority
• Disrespecting others
• Lack of Integrity
• Lack of excellence

What does a healthy Culture look like? 

• Servant leadership - empowering others
• Valuing others
• Integrity
• Excellence

How is culture formed?

• Atmosphere
• Environment
• Culture

Transformation Application: Write out personal & organizational values that are important, group them, and prioritize them.

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Transformation Tip: “A leader is one who knows the way, goes the way, and shows the way." —John C. Maxwell

Characteristics of a Thriving Leader: 

• The leader’s sense of their identity
• Knowing their value and purpose
• Creativity
• Freedom
• Joy
• Passion
• Innovation 

Characteristics of a Striving Leader:

• An insecure identity resulting in a culture of fear
• Needs validation
• Insecurity and fear
• Need to prove yourself 
• Addictive behavior 
• Unhealthy reactions

Transformation Application: As we reviewed these different characteristics, what words struck home with you? Too many? Just pick one.

What resources can you engage to start to address them?  Coaching, podcasts, books on the topic, our podcasts from previous seasons.

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Transformation Tip: “You Can't Change The Fruit Without Changing The Root”

Four areas that need to be addressed to see healthy Organizations prosper:

1. Leader
2. Leadership team
3. Organization
4. Marketplace, Competition

Transformation Application: Do you have a leader who is having a positive impact on you? Take time to intentionally thank that person and encourage them.

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Transformation Tip: "We can learn to take a risk and embrace change; the alternative is stagnation." - Virginia Satir

Journey of Change:

• Trigger
• Discomfort
• Avoid
• Embrace
• Practice
• Mastery

Transformation Application: Do you feel triggered because of some changes?  Write down - what is the discomfort you’re feeling? If you’re avoiding something - why are you avoiding it?  Be honest. Tell yourself that you have to face it and embrace it.

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Transformation Tip: “Find out who you are and do it on purpose.” — Dolly Parton.

Thinking Wavelength is one framework.  Clifton Strengths is another.

Today we’re going to see how these two approaches complement each other

Transformation Application: What is the greatest insight you’ve gotten from today’s episode?  Based on that, how could you apply it in the next 24 hours?

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Transformation Tip: ”Tolerance, intercession, and respect for the way different people think is what makes humanity beautiful." — Aung San Suu Kyi

Link to Thinking Wave Length assessment and results: 
http://www.stevechuaintl.com/thinkwave-graphic

Keys to be Successful in Using your Wavelength

• People generally cannot change their thinking wavelength, regardless of the amount or type of training received. 
• You will tend to work best with people who are 1.5 points on either side of you. 
• You are able to operate 1 - 1.5 points from your equilibrium number
• Working beyond 1.5 – 2 points from your number will create friction, frustration, depression, and burnout. 
• ​​Concrete Thinkers pop the bubble of abstract thinkers by focusing on why or the potential problems. 

Transformation Application: How satisfied are you with your work?  On a scale of low-med-high.  If you’re low to medium, could it be because you’re misaligned with your thinking wavelength score?  Do some reflection.

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Transformation Tip: "Every action is rooted in the thought that produced it. Your starting point will dictate your finishing point" - Graham Cooke

The Thinking Wavelength Assessment: 

On a scale from 1-10, how well do you NATURALLY react when having to deal with the following

• Risk
• Change
• Variables
• Sequencing
• Ambiguity

Link to Thinking Wavelength assessment and results: 

http://www.stevechuaintl.com/thinkwave-graphic

Transformation Application: Take the test and see whether the number resonates with you. Did your number resonate with you? Think about 2-3 times you were operating in your thinkwave - how did it make you feel? Did you feel you were thriving and in your element?

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Transformation Tip: Self-awareness is not self-ish

Types of Strengths: 

• Relational
• Executing
• Thinking
• Influencing

Repeat the 5 strategies

• Don’t do it
• Try Harder
• Leverage tools and systems
• Borrow from someone else
• Use one of your signature strengths

Transformation Application: Take the assessment. Have someone else take the assessment and compare your results together.

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