Dr. Chris Caplice and Kevin Zweier discuss the changing procurement strategies shippers are employing with brokers and carriers due to market volatility caused by COVID-19. These challenges include getting both sides to agree on the benchmarking metrics for rate renegotiation. They also discuss the elements of shifting work, which will likely remain post-pandemic, including video conferencing, broader bid interviews during procurement, and shorter bid cycles.

To wrap things up, Inam Iyoob joins Chris Caplice for the latest North American truckload market rate trends and forecast powered by DAT iQ.