Travel & Hospitality Intelligence

Travel & Hospitality Intelligence

By J.D. PowerBusiness
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Travel & Hospitality Intelligence episodes

  • J.D. Power Travel & Hospitality Podcast – Episode 21, April 2020
    J.D. Power's Michael Vermillion, Michael Taylor, Jennifer Corwin and Andrea Stokes discuss issues affecting the travel and hospitality industry in our latest Travel Podcast.
    Among the topics discussed...
    -- Delta Airlines and United Airlines extends miles expiration date to 2021
    -- United Airlines extends 2020 frequent flyer status to 2021
    -- Delta Airlines changes boarding procedure due to COVID-19
    -- Singapore shows what’s new with new hotel certifications in cleanliness
    -- Hotels are stepping up to help in the fight by donating rooms
    -- Airport rental car fire at Southwest Florida International Airport
    17 min
  • J.D. Power Travel & Hospitality Podcast – Episode 20, March 2020
    J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast.
    Among the topics discussed...
    -- Social distancing on planes
    -- How hotels will bring guests back
    -- Changes to expect upon return to airports
    -- Enterprise lowers fees for military and students
    -- Virtual travel with digital tours
    15 min
  • J.D. Power Travel & Hospitality Podcast – Episode 19, February 2020
    J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast.
    Among the topics discussed...
    -- Coronavirus impact on travel industry
    -- Starbucks new approach at airports
    -- Google Flights drops booking fees
    -- Alaska and American team up
    14 min
  • J.D. Power Travel & Hospitality Podcast – Episode 18, January 2020
    J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast.
    Among the topics discussed...
    -- Is CES becoming a travel industry show? United and Enterprise presentation highlights
    -- 2020 Outlook for Hotels
    -- Denver airport expansion
    -- Hyatt teams up with Headspace to offer wellbeing content
    14 min
  • J.D. Power Travel & Hospitality Podcast – Episode 17, December 2019
    J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast.
    Among the topics discussed...
    -- Top stories of 2019
    -- Boeing 737 Max
    -- Market forces in hospitality
    -- Lyft's entry into rental cars
    -- Uber and Lyft disruption at the airport
    -- Emerging digital options
    -- A shift in loyalty programs
    Predictions for 2020
    20 min
  • J.D. Power Utility Podcast, Episode 6 - November 2019
    J.D. Power's Utilities practice discuss issues affecting the utilities industry in this podcast.
    Topics include:
    2019 Environmental Outlook/Climate Change (15 questions; part of 2019 Elec. Res. Vol. 2 study)
    2019 Electric Utility Business Study Highlights
    Best Practices for Key Accounts
    Featured speakers:
    John Hazen
    Adrian Chung
    Kelly Jackson
    26 min
  • J.D. Power Travel & Hospitality Podcast – Episode 16, November 2019
    J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast.
    Among the topics discussed...
    -- The Best Airline Loyalty Programs of 2019
    -- Hotel Brands keeping up with Digital Channels
    -- Updating the Menu at the Airport
    -- Rental Car Companies Achieve Record High Satisfaction
    -- The Continuing Rideshare Saga at LAX
    13 min
  • J.D. Power Travel & Hospitality Podcast – Episode 15, October 2019
    J.D. Power's Michael Vermillion, Michael Taylor, Andrea Stokes and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast.
    Among the topics discussed...
    -- Delta may adopt simpler fares for airline passengers
    -- Hotel resort fees transparency
    -- LAX ending curbside pick-up for Uber and Lyft
    -- J.D. Power 2019 North American Airport Study results
    -- Lyft's app makes it easier to find other transportation
    20 min
  • J.D. Power Travel & Hospitality Podcast – Episode 14, September 2019
    J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast.
    Among the topics discussed:
    -- United Airlines frequent flyer miles will no longer expire.
    -- IHG testing a new way to spend your hotel points.
    -- Airport security innovations being tested at Las Vegas McCarran Airport.
    -- Kyte brings the rental car to you.
    -- Booking.com and hotel resort fees.
    18 min

About Travel & Hospitality Intelligence

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Travel & Hospitality Intelligence is a monthly podcast exploring the trends shaping the travel and hospitality spaces. Join J.D. Power industry experts Michael Taylor, Andrea Stokes and Azari…