Facebook is making changes to the way your Feed works. You will now see more content from your friends, rather than for businesses and news sites. Just like a Social Network! ;-)

In days gone by, we all got our news from the same few sources (TV, Radio, Papers). We were all fed the same basic perspective. Today, the algorithms show us what we want to see. What’s next for news?

@timblake suggested on Twitter that Healthcare is really in the Information Industry. Following that thinking , what industry is Spa & We’ll was in? Maybe the Education industry? The Leisure industry?

First impressions count - Last impressions multiply! Spas do a good job with the arrival experience but not so at departure. And it’s here we have the greatest potential to impact the business.

Creating unique Hotel Spa concepts is hard. It helps if your hotel Brand is truly unique to begin with. Just like Hard Rock Hotels. Imagine the experiences you could create blending Rock and Spa?

Facial Sheet Masks offer a convenience that today’s busy consumer will appreciate. Big Beauty Brands should embrace them as a gateway product. And they could be the Holy Grail for male facial care.

Golf Courses have a bad reputation when it comes to the environment. Golf & Spa have worked well together over the years. Can Golf & Wellness co-exist in the Wellness Resorts of Tomorrow?

In most countries, skincare products need to be registered. This requires a local entity. What if your product house doesn’t have a local company established or a local distributor appointed?

Even if they don’t respect yours, you should always be respectful of the time and attention others have give you. It’s just smart business. I know you’re busy, but find the time.

To what extent can a brand pull in customers, purely on the strength of the brand alone? When it comes to Spa brands, in most cases, not too much. So can we still offer brand value to the hotels? Yes.