Troubleshooting Innovation

Troubleshooting Innovation

By Commercial BakingBusiness
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Troubleshooting Innovation episodes

  • S7E3: Choosing the Right Ingredients

    Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze.


    Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale.

    In this episode, Spencer and Charpentier unpack the key ingredient and formulating considerations for premium product development.

    27 min
  • S7E2: Market Conditions

    Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze.


    Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale.

    In this episode, Spencer and Charpentier take a look at the demand and opportunities for premium baked goods in today’s market. Charpentier shares his insights on how consumer preferences have evolved over time, which product categories lend themselves to premiumization and beyond.

    27 min
  • S7E1: Defining a Premium Product

    Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze.


    Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale.

    In the first episode, Spencer and Charpentier give bakers a roadmap to understand the product development of premium baked goods, the risks behind it, and the difference between artisan vs. premium.

    23 min
  • S6E5: Secondary Benefits of Being a B Corp

    Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.


    Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.

    In this final episode, you'll hear from Reed Immer, Chabaso’s director of sales and marketing, about some of the secondary benefits that come with achieving B Corp certification. 

    36 min
  • S6E4: How B Corps Innovate on a 3-Year Cycle

    Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.


    Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.

    This episode focuses on continuous improvement. B Corps must re-certify every 3 years and meet a constantly evolving standard for social and environmental performance. So this week, Rich Jamesley, Chabaso's VP of operations and supply chain, and Charlie Negaro, president, talk about how they approach innovation on a 3-year cycle.

    37 min
  • S6E3: Operationalizing Values on the Bakery Floor

    Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.


    Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.

    This week's episode features Rich Jamesley, Chabaso’s VP of operations and supply chain. He explores the ways this bakery operationalizes its values on the plant floor, from repurposing waste to hiring Afghan refugees.

    31 min
  • S6E2: The Process of Getting B Corp Certified

    Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.


    Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.

    This week, we’re chatting with Charlie Negaro, CEO, and Reed Immer, director of sales and marketing. They unpack the challenges and rewards of pursuing B Corp certification, and why the long, arduous process was worth it.

    36 min
  • S6E1: A Deep Dive Into Chabaso’s Values and Practices

    Welcome to Season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation.


    Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good.

    In this first episode, you’ll meet Charles Negaro, Jr., CEO of Chabaso Bakery, as he dives deep into Chabaso’s values and practices.

    37 min
  • S5E5: Strategic Growth and Lessons from IBIE

    Welcome to the fifth season of the Troubleshooting Innovation podcast, sponsored by the National Honey Board.

    Joanie Spencer, editor-in-chief for Commercial Baking, talks with Rebecca Abel, owner of D’Vine Cookies in Taylor, MI. They're looking at cookie production through the lens of an entrepreneur, from starting a bakery, to moving into the first big facility, to strategic growth in operations and product development.

    Our final episode explores strategic growth in the baking industry. How are business plans and capital investments changing as we head out of pandemic trends and into a new world of workforce challenges and supply chain disruptions? Abel shares how she's pivoting, especially after learning so much at this year's International Baking Industry Exposition.

    30 min
  • S5E4: People Development

    Welcome to the fifth season of the Troubleshooting Innovation podcast, sponsored by the National Honey Board.

    Joanie Spencer, editor-in-chief for Commercial Baking, talks with Rebecca Abel, owner of D’Vine Cookies in Taylor, MI. They're looking at cookie production through the lens of an entrepreneur, from starting a bakery, to moving into the first big facility, to strategic growth in operations and product development.

    This episode explores people development: the big issue on the radar of every bakery, big and small. Abel shares her journey with developing her own professional skills as a first-time bakery owner, while also providing training and education opportunities for her own employees along the way.

    29 min

About Troubleshooting Innovation

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This podcast dives deep into the commercial baking industry. Every season, a new guest shares their insights on innovation through the lens of becoming more sustainable, growing a family-owned…