Companies are adopting new ways to ensure sustainability and profitability for a long time; it only takes to change a few basic approaches that can set a company to success beyond one's imaginations. All it takes is to divert focus from profit-oriented policies to customer satisfaction policies. It can generate revenue for the company, promising new leads for future growth and attracting more customers.
In today's episode, we'll address the 7 principles of customer focus that can set your company on the path to success. A company begins from a customer and ends to a customer; everything in between is just a process.
What You'll Learn on Episode 096 – 7 Principle of Customer Focus
Why do companies tend to fail which are doing great in the past?
What is customer satisfaction, and what is its impact on a company's growth?
What does it take to have a self-organizing team, and why are they essential for the end customer satisfaction?
What are the company's customers' expectations, and how to satisfy their needs?
How does transparency promise customers' trust and loyalty?
Taking responsibility at the right time can avert future losses.
What are continuous self-improvement and the role of employees?
How to enhance efficiency while spending time communicating with the customers?Go to the episode page and check out all the resources and download a copy of the transcript: https://bit.ly/PrinciplesCustomerFocus
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