Health care fundamentally lacks accountability to the humanity of its patients due to systemic profit-driven motives. 

In this episode, Dr. Thomas Fisher, an emergency room physician, discusses his journey through emergency medicine and public policy, illustrating how health care reflects systemic societal challenges, especially during the COVID-19 pandemic. Drawing on personal and professional experiences, he calls for a more humane, equitable health system shaped by policy reform and collective imagination.

Tune in and learn about the intersection of health care, policy, and human dignity through the lens of emergency medicine!

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One of the most overlooked but transformative tools in health care is the courage to face hard truths, especially at the end of life.

In this episode, Dr. Jessica Zitter shares how burnout and a pivotal confrontation early in her ICU career led her to embrace the palliative care movement and shift toward more human-centered healing. Through her films Extremis, Caregiver: A Love Story, and The Chaplain and the Doctor, she uses storytelling to explore ethical dilemmas, systemic challenges, and the urgent need for holistic care and honest conversations about death.

Tune in and learn how emotional honesty, empathy, and art can rehumanize health care, one story at a time!

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The most powerful antidote to a fragmented health care system may be something deceptively simple: listening.

In this episode, Maureen Bisognano shares how compassion, curiosity, and relational care can transform health care by improving communication, trust, and outcomes for patients and providers alike. Through personal stories and global initiatives like What Matters to You and Kindness in Healthcare, she highlights the power of listening, kindness, and cross-industry learning to create more humane and effective care systems.

Tune in and learn how a few simple questions can spark a global transformation in care!

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What if the hospitals serving society’s most vulnerable were actually delivering some of the most essential care in the country?

In this episode, Dr. Eric Wei explores the vital role of public hospitals in serving vulnerable populations and dispelling the myth that they provide second-tier care. He discusses system improvements through Lean strategies, the challenges of Medicaid reliance, Bellevue’s historic impact, and the urgent need for universal access and investment in social determinants of health.

Tune in to learn about the powerful story of Bellevue Hospital, the fight against health care inequity, and why public hospitals deserve a place at the heart of our health care future!

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Burnout among health care professionals isn't just a staffing issue; it’s a crisis rooted in systems, culture, and misaligned values.

In this episode, Dr. Steve Swensen explores the growing crisis of burnout and moral injury among health care workers, highlighting its roots in emotional exhaustion, misaligned values, and lack of agency, and how it harms clinicians, patients, and organizational performance. He shares solutions, including five key leadership behaviors: understanding, recognition, belonging, transparency, and mentorship, along with better job design, removal of workflow obstacles, and a culture of kindness, which he calls “love in action” and a measurable business advantage.

Tune in and learn how transforming leadership and culture can heal both caregivers and the system itself!

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AI in health care is advancing rapidly, with promising uses in imaging and admin tasks, but its diagnostic and patient-facing roles demand careful, human-centered oversight to ensure safety and equity.

In this episode, experts Brett Moran, Charles Binkley, and Lucas Zier discuss the evolving role of AI in health care, from established tools like imaging assistance to emerging solutions like ambient scribing that boost clinician satisfaction, alongside its benefits in billing and appeals and challenges such as ROI, AI errors, and patient transparency. They also explore future possibilities like agentic AI for patient communication, the ethics of AI empathy, and emphasize that AI should ultimately support clinicians in delivering more human-centered care.

Tune in to hear how health care leaders are using AI to improve care while staying grounded in what really helps patients and providers!

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Consumers must understand the crucial difference between legally permissible contaminant levels and true health-based goals for drinking water. 

In this episode, Cydian Kauffman, CEO of Pure Water Northwest, shares how his experience in property management led him to focus on water quality. He explains the EPA’s standards /MCL versus MCLG) and why municipalities often prioritize the less health-focused option due to cost. Cydian explores how water treatment and distribution can introduce contaminants and stresses the importance of regular home water testing and effective filtration. He also addresses the politicization of water, inequities in access, and the potential for future solutions like desalination to improve water quality.

Tune in and learn practical advice on ensuring your water's safety and what the future might hold for this essential resource!

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CareQuest Institute for Oral Health is a national nonprofit dedicated to creating an oral health care system that is accessible, equitable, and integrated. Learn more about how their advocacy, philanthropy, research, and education are creating a better oral health system at carequest.org/turnonthelights

The current health care system often prioritizes industrial processes over genuine human connection, necessitating a revolution towards "careful and kind care." 

In this episode, Dr. Victor Montori, a practicing endocrinologist at the Mayo Clinic and founder of The Patient Revolution, discusses the harmful trend of industrialized health care, where patients are often treated like tasks rather than people. He advocates for a patient-centered approach that takes into account an individual’s biology, life story, circumstances, and goals to create minimally disruptive care plans together. Victor explains the origins of The Patient Revolution, a movement striving to change health care so it better supports such personalized care. He also examines how AI could either worsen dehumanization or enhance human connection, emphasizing that reclaiming care requires both clinicians and patients to act together against systemic learned helplessness.

Tune in and learn how to collectively work towards a health care system that truly centers on human care and connection!

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CareQuest Institute for Oral Health is a national nonprofit dedicated to creating an oral health care system that is accessible, equitable, and integrated. Learn more about how their advocacy, philanthropy, research, and education are creating a better oral health system at carequest.org/turnonthelights

What if the path to better health and stronger communities doesn’t start in hospitals, but in our relationships with each other?

In this episode, Dr. Eric Reinhart, a political anthropologist, social psychiatrist, and psychoanalytic clinician based in Chicago, reflects on how his experiences in medicine, anthropology, and advocacy have shaped his urgent focus on public health reform, especially around mass incarceration and its devastating effects on communities. He argues that incarceration is not only a symptom but also a cause of widespread mental illness and social breakdown, emphasizing the need to democratize caregiving and public health beyond bureaucratic systems. Reinhart critiques the U.S. health care model for being overly medicalized and profit-driven, calling for a bottom-up approach that empowers communities to care for one another. He warns against relying on political self-correction, stressing that meaningful change requires validating public anger and offering materially supported, ethical alternatives rooted in relational care. Drawing from models like Paul Farmer’s work and his own experiences in underserved communities, Reinhart envisions a public health system built on mutual aid, participation, and dignity.

Tune in as Dr. Eric Reinhart challenges us to rethink public health by examining how systems of incarceration and inequality undermine care and what we can do to build something better!

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CareQuest Institute for Oral Health is a national nonprofit dedicated to creating an oral health care system that is accessible, equitable, and integrated. Learn more about how their advocacy, philanthropy, research, and education are creating a better oral health system at carequest.org/turnonthelights

What happens when the power of large language models meets the complexity of modern medicine?

In this episode, Eric Horvitz, Chief Scientific Officer of Microsoft, discusses the transformative impact of artificial intelligence in health care, particularly the shift from rule-based systems to data-driven models like GPT-4. He highlights how AI can reduce physician burnout by handling administrative tasks and supporting clinical decision-making. Eric emphasizes the importance of AI collaborating with, rather than replacing, health care professionals to improve diagnostic accuracy and patient safety. He also explores future possibilities, including personalized health companions, intelligent patient portals, and AI-powered tumor board simulations. Overall, he underscores both the exciting potential and the responsibility involved in integrating AI safely and meaningfully into health care.

Tune in for a thought-provoking conversation on how AI is transforming health care, from easing clinician burden to reimagining patient care and medical decision-making!

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