Title: Turning Daily Patients Into High-Value Visits

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Description

How do you turn everyday clinic visits into higher-value care without adding more hours to your schedule? And just as importantly—how do you avoid low-value visits that clog your day?

In this episode, Don walks through a real week of patients, breaking down what made certain visits highly productive (MVPs) and others less efficient. From urgent care referral strategies to shockwave utilization, prefab orthotics, and in-office procedures, he shares practical decisions that directly impact revenue, patient outcomes, and workflow.

He also highlights operational improvements—like automated patient recall systems, schedule optimization, and shorter appointment slots—that can significantly increase efficiency without increasing stress. This is a candid, behind-the-scenes look at what’s working, what isn’t, and what’s changing in a modern podiatry practice.

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Timestamps

• ​ [00:00] Introduction and weekly case review approach
• ​ [01:10] Building urgent care referral relationships
• ​ [02:40] Creating educational workshops for referral sources
• ​ [04:10] Friday MVP: fracture + routine care hybrid visit
• ​ [05:30] Using prefab orthotics and the “rollover” technique
• ​ [07:50] Shockwave treatments as recurring MVP drivers
• ​ [09:20] Wart treatment follow-up strategy adjustments
• ​ [10:30] Automated recall systems (Banzai) vs manual workflows
• ​ [12:40] Identifying and managing low-value visits
• ​ [13:50] Using 10-minute slots for non-revenue follow-ups
• ​ [15:10] Expanding shockwave indications (including wounds)
• ​ [16:20] Missed in-office procedures and scheduling risks
• ​ [17:20] Proactively optimizing future schedules
• ​ [18:30] Handling treatment drop-offs (shockwave → PT)
• ​ [19:30] Increasing case acceptance (laser, bundles, options)
• ​ [20:30] MRI vs ultrasound for patient buy-in
• ​ [21:40] Weekly reflections and system improvements

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Key Takeaway

Maximize practice growth by intentionally structuring your schedule, increasing high-value treatments (like shockwave and procedures), and building systems that reduce low-value visits.

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Conclusion

If you’re working to improve efficiency or increase the value of each patient visit, this episode offers practical ideas you can implement right away. If you have questions or want to discuss your own workflow, reach out or join the conversation—your feedback helps shape future episodes.