UC Today

UC Today's Tom Wright hosts Tony Graham from Plivo.

In this session we discuss the following:

• What is STIR/SHAKEN and how does it impact customers? 
• What challenges to businesses face to be compliant? 
• What is Plivo doing to help businesses achieve compliance?

UC Today's Tom Wright hosts Daniel Leubitz, Head of Product, UCaaS at net2phone.

In this session we discuss the following: 

• What goes into building a brand-new calling server and what's the rationale behind undertaking such a big project? 
• What benefits can customers expect to see? 
• How important was security and reliability in the process?

UC Today's Ryan Smith hosts Andreas Hipp, CEO and Co-Founder at Cataleya. 

In this session we discuss the following: 

• What is the use case for a global voice network? 
• The deployment options available to organisations. 
• What commercial models are available? 
• If any, what are the scalability limitations?

In this session, we discuss the following:

• How are Zoom customers responding to Zoom Apps so far?
• What is Zoom curated Essential Apps and who's it for?
• Zoom roadmap 2023

In this special Christmas round table David Dungay, Editor in Chief of UC Today spoke to a panel of industry experts to discuss the big trends of 2023

The panel included: Paul Taylor, Sales Director, Voiceflex, Jamie Hughes, Partner Manager, EvolveIP, Blair Pleasant, President, COMMfusion, Jon Arnold, Principal Analyst, J Arnold & Associates, Aymeric Senechal, Head of Cloud Communications, ALE, Andy Rawll, Product Marketing, Snr Manager, Mark Bunnell, COO, Nuwave, Adam Wilson, Director, Strategic Partnerships, Vonage 

During this session the follow topics were discussed:

PREDICTION NO.1: The convergence of UCaaS and CCaaS continues … but now we are seeing demand for integrations with more business apps like CRM. 

PREDICTION NO.2: The Metaverse will still be mostly in its Hype Phase with few use cases coming through.

PREDICTION NO.3: UCaaS becomes more mobile-centric than ever

PREDICTION NO.4: Recession/ creating cost efficiencies will be top of mind in 2023

PREDICTION NO. 5: MS Teams Direct Routing is another growth area. MS continues to add voice applications to the team’s platform, it is starting to be a contender for consideration when looking to replace or upgrade telephony applications. We are seeing growth at the enterprise level, and it’s not filtering down yet. 

PREDICTION NO.6: Many businesses will be focused on tailored solutions. Out-of-the-box solutions won't cut it in a hybrid world. 

PREDICTION NO.7: EX will overtake CX in 2023

PREDICTION NO.8: Hybrid work evolves to become more focused on productivity and workflow.

UC Today's Tom Wright hosts Alcatel-Lucent Enterprise's Nicolas Brunel and RingCentral's Sahil Rekhi. 

In this session we discuss the following: 

• How Rainbow Office by RingCentral has been received in the market 
• The biggest challenges businesses are facing with UC and collaboration 
• How Rainbow Office will be developed over the coming months 

 Thanks for listening, if you'd like more like this, don't forget to SUBSCRIBE to our YouTube channel.

Rob Scott interviews Thomas Laboulle , CEO & Founder, Toku about the benefits of combining CCaaS and CPaaS technologies.

Discussion points include:

• What's the best way to differentiate CCaaS and CPaaS technologies?
• What problems does CCaaS and CPaaS solve together?
• How is TOKU helping its customers and how do you package it up?

Thanks for listening, if you'd like more like this, don't forget to SUBSCRIBE to our YouTube channel.

UC Today's David Dungay hosts Marius Nilsen, Product Team, Pexip.

In this session we discuss the following:

• What are enterprises doing with their meeting room spaces and how does that affect suppliers?
• What if you have legacy video conferencing systems in some rooms? How do you make those work with Teams?
• What are some examples of why CVI is important?
• Pexip has a close relationship with Microsoft. Can you tell me more about that?

UC Today's James Stephen hosts Mauro Franchin, Chief Technical Officer at Mida Solutions.

In this session we discuss the following:

• Who can these products help and how? 
• What was involved with your collaboration with Zoom? 
•  How do you see these products evolving in the future?

Thanks for listening, If you’d like more podcasts like this, don’t forget to SUBSCRIBE to our YouTube channel.

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For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

UC Today's David Dungay hosts Rob Taylor, IT Director, Sight + Sound, Sam Barron, Director of Channel Sales, CallTower, Jack Larson, Account Exec, CallTower.

In this session we discuss the following:

• Sight + Sound's cloud migration journey 
• How CallTower consolidated functionality into Microsoft Teams 
• Creating a successful implementation phase and realising ROI