“Let’s not sit still. Let’s not think what we do today is adequate for the future. Let’s find new ways to better serve our customers and better serve our communities.” – Paul Skoutelas, President and CEO of APTA

“You can’t develop your transportation system, particularly your public transit services in a vacuum from land use and vice versa.” – Kevin Desmond, CEO of TransLink

“We know what we want. We know what the end is. It’s how we get there that is the hard part.” – Brad Thomas, President of First Transit

“I think one of the barriers that people have to riding public transit in the U.S. is that we don’t make it easy.” – David Stackrow, Chairman of APTA

“What could be very innovative [is] going to the third dimension, I think public transport will also go to the air.” – Stefan Kalt, CEO of the Regional Transportation Agency in Baden-Wettingen AG, Switzerland

Recorded live at the biggest global transit event, UITP, Transit Unplugged brings you even more from the world’s top transit leaders. In this episode, our guests explore the correlation between an increase in transit ridership and customer service, land use, political climates, and urban density. They also share their thoughts on open-payment systems and mobility as a service. Additionally, they get into autonomous vehicles and the secondary benefits this technology will bring to your current transit operations.

Remember to check out transitunplugged.com to learn from top transit professionals and stay up to date to catch all the latest episodes.