“Let’s not sit still. Let’s not think what we do today is adequate for the future. Let’s find new ways to better serve our customers and better serve our communities.” – Paul Skoutelas

Transit’s top leaders explore the correlation between an increase in transit ridership and customer service, land use, political climates, and urban density. They also share their thoughts on open-payment systems, MaaS, and autonomous vehicles – all recorded live at the biggest global transit event, UITP.