Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)

In this episode, Uncle Marv discusses his choice between Threat Locker and CyberFox Elevate for privileged access management and auto elevation in his IT business. He provides insights into his decision-making process and explains why he ultimately chose Threat Locker due to its zero-trust approach, application whitelisting, and ring fencing capabilities.

Key Takeaways:

• Uncle Marv shares his experience with renting a vehicle from SIXT and suggests sticking with reliable service providers even if the price is slightly higher.
• Marvin talks about his decision to choose Threat Locker over CyberFox Elevate for privileged access management due to Threat Locker's zero-trust approach and additional security features.
• Threat Locker's approval system for running applications provides increased control and security.
• Marvin plans to implement Threat Locker on his law firm clients' endpoints and may consider using AutoElevate for other clients in the future.
• The show also mentions the launch of the NaviStack tool by the channel program, which allows MSPs to visualize their vendor stack and streamline operations.

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Hissing alligator protects nest in Florida backyard: https://tinyurl.com/4fwmvyy6

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=== Show Information

Website: https://www.itbusinesspodcast.com/

Host: Marvin Bee

=== Show Sponsors

Presenting Sponsor: NetAlly: https://www.netally.com/

Live Show Partner: Computers Done Right: https://computersdoneright.com/

Live Show Partner: Instant Houescall: https://instanthousecall.com/

=== Support the Show

Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ

Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?

One-Time Donation: https://www.buymeacoffee.com/unclemarv

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#ITBusinessPodcast #ITBusiness #PrivilegedAccessManagement #AutoElevation #ThreatLocker #CyberFoxElevate #Florida #MSP #ManagedServiceProviders #Cybersecurity #ZeroTrust #ApplicationWhitelisting #RingFencing #Navistack #VendorStack #VisualizeStack #ChannelProgram #ITSecurity #ITSupport

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin talks about the importance of customer service in running a successful IT business. He emphasizes the significance of active listening to understand customer needs and frustrations. Marvin shares his experiences and interactions with clients over the years, emphasizing the value of giving full attention, avoiding interruptions, and showing empathy to build strong client relationships.

Key Takeaways:

1. Prioritize active listening: Focus completely on the customer, avoid distractions, and let them speak without interruptions.
2. Clarify and paraphrase: Repeat back to the customer what you heard to ensure understanding.
3. Show empathy: Understand and acknowledge their frustrations and concerns with technology.
4. Be proactive: Keep customers informed throughout the process, addressing their needs promptly.
5. Avoid judgment: Approach customers with an open mind and without judgment.

=== Links from the show

Florida Man arrested after spraying women with garden hose: https://tinyurl.com/yms5yu77

Florida Man arrested after dunking woman's head in vat of tar: https://tinyurl.com/47t3vcc7

=== Show Information

Website: https://www.itbusinesspodcast.com/

Host: Marvin Bee

=== Show Sponsors

Presenting Sponsor: NetAlly: https://www.netally.com/

Live Show Partner: Computers Done Right: https://computersdoneright.com/

Live Show Partner: Instant Houescall: https://instanthousecall.com/

=== Support the Show

Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ

Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?

One-Time Donation: https://www.buymeacoffee.com/unclemarv

=== 

#ITBusinessPodcast #TechTalk #CustomerService #TechToTech #BusinessTips #Entrepreneurship #TechNews #ITConsulting #SmallBusiness

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Ed Mana, the founder and CEO of Bizzity, a software-as-a-service platform aimed at helping managed service providers (MSPs) improve their sales and marketing processes. Bizzity focuses on making sales and marketing faster and easier for MSPs, helping them save time, boost revenue, and focus on growing their business. The platform offers features such as streamlined quoting processes, efficient integration with other tools, fast data syncing, and real-time analytics and reporting.

Overall, Bizzity aims to provide MSPs with a comprehensive solution to enhance their sales and marketing efforts and ultimately boost their business success.

Key Takeaways:

• Bizzity is a software-as-a-service platform designed to help MSPs improve their sales and marketing processes.
• The platform focuses on streamlining quoting processes, offering efficient integrations, fast data syncing, and real-time analytics.
• Bizzity prioritizes customer fit and aims to have raving fans rather than raving lunatics as clients.
• The software provides features like version control to avoid quote mistakes and a dashboard for a clear overview of the sales process.
• Bizzity's product feed includes 1.3 million records, accessing major distributors like D&H, TD Synnex, and Ingram.
• The platform offers real-time updates and fast analytics to ensure MSPs can work efficiently and close deals quickly.

Website: https://www.bizzity.com/

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PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.

The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.

Interested but still have questions? Email [email protected].

Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit

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#ITBusinessPodcast #ManagedServiceProviders #ITProfessionals #ConnectWisePitchIT #SummerSeries #PitchItProgram #ITNationConnect #MSPs #SalesAndMarketing #Bizzity #SoftwareAsAService #QuotingProcess #Integrations #DataSyncing #RealTimeAnalytics #ManagedServices #ChannelCon #ITNation #TechBusiness #BusinessTechnology

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee speaks with Juan Fernandez, the channel chief, and Tiffany Ricks, the founder of HacWare. HacWare is a startup competing in ConnectWise's PitchIT program, which aims to find vendors with emerging technologies that complement ConnectWise's ecosystem and support MSPs.

HacWare provides a 100% automated phishing simulation and security awareness training platform to educate end-users on identifying and avoiding phishing attempts. Their platform utilizes generative AI to create targeted phishing simulations based on real phishing trends and user vulnerabilities. HacWare's reporting goes beyond simple pass/fail results, providing insights into risky user behaviors and the potential cost of security breaches to the organization.

Key Takeaways:

• HacWare is an automated phishing simulation platform using generative AI for targeted training.
• HacWare's reporting offers insights into risky user behaviors and potential costs of security breaches.
• HacWare's platform helps MSPs save time, increase revenue, and provide value to their customers.
• HacWare distinguishes itself through its unique generative AI capabilities, compliance support, and partner support program.

Website: https://www.hacware.com/

=== 

PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.

The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.

Interested but still have questions? Email [email protected].

Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit

=== 

#ITBusinessPodcast #ConnectWise #PitchIT #PhishingSimulations #AIsecurity #MSPs #ManagedServiceProviders #CybersecurityTraining #EmergingTechnologies #TechStartups #CybersecurityAwareness #ITNationConnect #InformationSecurity #SecurityTraining #CyberThreats #DataProtection #ITBusiness #AIinCybersecurity #PhishingPrevention #CybersecuritySolutions #TechEntrepreneurs

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Larry Meador, the channel chief for DataStream Insurance. DataStream is a specialty cyber insurance-only broker with over 40 different carriers in their portfolio. They focus on partnering with MSPs and MSSPs to help their SMB clients get insured. The company uses AI and machine learning to analyze data, enabling them to offer better products and help MSPs get ahead of the insurance process. The discussion revolves around the misconceptions surrounding cyber insurance and the recent increase in premiums due to a lack of understanding from some insurance carriers.

Key Takeaways:

• DataStream is a specialty cyber insurance-only broker, working with MSPs and MSSPs to insure SMBs.
• DataStream uses AI and machine learning to analyze data and offer better insurance products.
• Cyber insurance has experienced a rise in premiums due to some insurance carriers' lack of understanding about the unique risks involved.
• MSPs can benefit from partnering with DataStream to save time and reduce liability when referring customers for cyber insurance.
• The IT Nation Connect in November will feature a Pitch It program where DataStream will participate as an emerging vendor.

Website: https://datastreaminsurance.com/

=== 

PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.

The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.

Interested but still have questions? Email [email protected].

Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit

=== 

#ITBusinessPodcast #ITprofessionals #cyberinsurance #MSPs #MSSPs #ITNationConnect #PitchItProgram #DataScience #AI #machinelearning #cybersecurity #emergingvendors #SMBs #insurance #cyberresilience #actuarialdata #premiums #ITNation #Orlando #technology #cyberliability

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Nathaniel Morris, from EQ Digital, on maximizing technological value for businesses. They discuss how technology is an expensive investment, and many companies fail to get the most value out of it due to improper deployment, redundancies, and lack of understanding of its impact on the business. Nathaniel emphasizes that technical teams need to understand the business context and articulate how technology can enable better capabilities and deliver more value to the company.

Nathaniel explains how companies can identify issues with their culture, trust, and clarity, which are essential for a healthy technology organization. He emphasizes the importance of transparency and alignment between business and tech partners to deliver real value to customers.

Highlights:

• Technology is an expensive investment, and businesses need to ensure they get the maximum value out of it.
• Technical teams should focus on understanding the business context and how technology impacts the organization positively.
• Companies can add 20% in business value without adding new technology by leveraging existing resources and understanding their impact on the business.
• When technology decisions are made without considering the business's needs and customer experience, it can lead to significant financial losses.
• An outside perspective can help identify and address trust, clarity, and culture issues within an organization.
• Building culture is about creating the right conditions and ensuring a trustworthy environment with clarity for employees.
• Healthy technology organizations require a balance of trust, culture, and clarity among their teams.
• Transparency between technology providers and clients fosters a partnership that drives value for both parties.
•  EQ Digital focuses on emotional intelligence and business alignment in the digital transformation process.

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Website: https://eqdigital.com/

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#ITBusinessPodcast #businessandtech #technologyalignment #harmonyinbusiness #leadership #businessvalue #ITstrategy #technologyconsulting #businessoptimization #digitaltransformation #businessintelligence #EQDigital #ROI #vendors #trust #culture #clarity #processoptimization #partnerrelationships #businesscontext #technologyimplementation #technologyintegration #businessgrowth #businesssuccess

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission. 

They introduce Brian Doyle, co-founder and CEO of vCIOToolbox, a unified platform for VCIOs and VCsOs to engage with their customers, build roadmaps, and guide them towards using technology to improve their organizations. vCIOToolbox consists of two core products: On-Point Manage and Cyberance, which help MSPs build cyber programs for their customers and create new revenue streams. Brian explains how vCIOToolbox streamlines the process of conducting QBRs (Quarterly Business Reviews) and building strategic plans with customers to align technology goals with business objectives. The Power QBR Formula Blueprint is introduced as a five-step process to improve customer relationships and retention. Brian also talks about the Ramp Camp, a coaching and training program to help MSPs implement the vCIOToolbox process effectively.

Key Takeaways:

• ConnectWise PitchIT program is a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission.
• vCIOToolbox is a unified platform for VCIOs and VCsOs that helps engage with customers, build roadmaps, and guide them towards leveraging technology for organizational improvement.
• vCIOToolbox  offers two core products: On-Point Account Management Platform and VC Sub-suite Cyberants, aiding MSPs in building cyber programs and generating new revenue streams.
• The vCIOToolbox process streamlines QBRs and helps align technology goals with business objectives through strategic planning and joint strategic plans with customers.
• The Power QBR Formula Blueprint is a five-step process for conducting effective QBRs and enhancing customer relationships.
• Ramp Camp is a coaching and training program to help MSPs implement the vCIOToolbox  process with accountability and optimize results.

Website: https://vciotoolbox.com/

=== 

PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.

The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.

Interested but still have questions? Email [email protected].

Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit

=== 

#ITBusinessPodcast #ConnectWise #PitchIT #MSP #ManagedServiceProviders #Technology #IT #VCIO #CyberSecurity #QBR #QuarterlyBusinessReview #ITNationConnect #EmergingVendors #BusinessImprovement #StrategicPlanning #TechnologyRoadmap #CustomerEngagement #BusinessObjectives #RampCamp #Coaching #Training #Accountability

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. 

The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in real-time, aiming for self-healing operations. Their multi-tenant platform ensures data security and offers efficient implementation, showcasing value in a short timeframe.

Key Takeaways:

• PitchIT is a competition sponsored by ConnectWise, seeking the best emerging technologies to support MSPs.
• Grok Stream is an AI and machine learning company focused on optimizing operations centers for MSPs.
• Grok Stream's platform integrates with RMMs and ticketing systems to provide real-time, proactive problem identification and resolution.
• Their multi-tenant platform ensures data security and allows efficient implementation.
• The goal is to help MSPs achieve self-healing operations and ensure customer satisfaction with minimal downtime.

Website: https://grokstream.com/

=== 

PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.

The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.

Interested but still have questions? Email [email protected].

Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit

=== 

#ITBusinessPodcast #ConnectWise #PitchIT #MSP #AI #MachineLearning #GrokStream #OperationsCenter #RealTime #Proactive #SelfHealing #DataSecurity #TechCompetition #EmergingTechnologies #ManagedServiceProviders #TechStartup #ITNationConnect #TechInnovation #BusinessTech #ArtificialIntelligence

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee and guest Sean Lardo discuss the ConnectWise 2023 Pitch It competition. PitchIT is a shark tank-like competition sponsored by ConnectWise, seeking emerging vendors in the IT space that complement ConnectWise's ecosystem and support the mission of managed service providers (MSPs). 

The guest for this episode is Ian Garrett from Phalanx, a lightweight data loss prevention and document mapping solution. Phalanx offers data protection by encrypting sensitive documents across various workspaces like Office 365 and Google Workspaces, making it a valuable tool for MSPs serving clients in finance, government contracting, and other sectors handling sensitive information.

Key Takeaways:

• PitchIT is a shark tank-like competition by ConnectWise for emerging vendors in the IT space. The top three finalists of PitchIT get free booth space at IT Nation Connect, and the winner receives a grand prize of $70,000.
• Phalanx offers lightweight data loss prevention and document mapping to help protect sensitive documents across various workspaces.
• Phalanx's solution is functional at all levels, from sole proprietors to large enterprises, making it suitable for various MSP clients.
• The solution operates with Zero Trust data access, enhancing security in remote and hybrid work environments.
• Phalanx's development was inspired by the need for improved cyber strategies in the post-COVID era of remote work.

Website: https://www.phalanx.io/

=== 

PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.

The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.

Interested but still have questions? Email [email protected].

Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit

=== 

#ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #ConnectWise #ITNationConnect #Phalanx #ZeroTrustDataAccess #DataProtection #DocumentMapping #SecureFileSharing #EndpointSecurity #CloudSecurity

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Highlights:

1. Marvin highlights the NetAlly AirCheck G3 Wireless Analyzer, a versatile tool for testing and analyzing Wi-Fi networks, and shares a real-world use case during a client visit.
2. He talks about his experience in building custom servers for a major network upgrade project and compares the cost and convenience of doing so with established vendors like HP, Dell, and Lenovo.
3. Marvin seeks advice from the community on installing Hyper-V for the first time and asks for tips and gotchas to look out for during the process.
4. The podcast also promotes TechCon Unplugged, an upcoming event for IT professionals to gather and share knowledge.
5. Lastly, Marvin mentions the possibility of attending DattoCon in Miami and discusses the benefits of visiting the Kaseya Center for a day trip.

=== 

Here is a list of websites mentioned in the show:

• AirCheck G3 Wireless Analyzer: netally.com/AirCheck
  • Buy it on Amazon: https://amzn.to/3K9VUlN
• HP Enterprise: https://www.hpe.com/us/en/home.html
• Dell: https://www.dell.com/en-us
• Lenovo: https://www.lenovo.com
• TechCon Unplugged: techconunplugged.com
• ASCII Cup: https://events.ascii.com/
• DattoCon: https://www.dattocon.com/

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#ITBusinessPodcast #AirCheckG3 #NetAlly #ITProfessional #ManagedServiceProvider #TechDepartment #VendorPitches #Interviews #Wi-FiTesting #AirCheck #EtherScope #LinkRunner #LinkSprinter #NetworkTesting #TechSupport #DomainController #ActiveDirectory #NetBIOS #VLAN #DataVLAN #PhoneVLAN #NetworkCables #NetworkDiscovery #Wi-FiAnalyzer #CustomServers #ServerConfiguration #HyperV #VirtualMachines #ScreenConnect #ConnectWise #RemoteSupport #InstantHouseCall #TechConUnplugged #ASCII #DattoCon #ITConference #Miami #ITServices

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.