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The blog post
You don't find the root cause of a problem in a conference room.
OK, so we've gotten away from the whiteboard. Now what?
You might not even KNOW the root cause by thinking and talking out where the work is actually being done.
That's one of the most powerful lessons I've learned from former Toyota people I've been able to work with.
4.1
1515 ratings
The blog post
You don't find the root cause of a problem in a conference room.
OK, so we've gotten away from the whiteboard. Now what?
You might not even KNOW the root cause by thinking and talking out where the work is actually being done.
That's one of the most powerful lessons I've learned from former Toyota people I've been able to work with.
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