Microsoft Teams Insider

Understanding AI Assisted Tech and the European Accessibility Act


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Neil Milliken, Global Head of Accessibility at Atos, looks at how accessibility is evolving in the enterprise—driven by AI, inclusive design, and upcoming regulation.

Neil shares insights from over two decades in assistive technology and accessibility, including how mainstream tools like Microsoft 365 are increasingly embedding features that benefit everyone—not just those with disabilities.

  • The growing role of AI in assistive tech and how it’s improving productivity and inclusion
  • How features like captions, voice input, and personalisation are becoming everyday tools
  • The impact of the European Accessibility Act and what it means for private sector organisations
  • The convergence of enterprise audio tech and hearing support, including innovations from Jabra and others
  • Why accessibility is a business imperative, not just a compliance checkbox


Neil also discusses how organisations can prepare for the European Accessibility Act (EAA), the importance of inclusive design in product development, and how accessibility features are increasingly used by a wider audience—including those with temporary or situational needs.

For more on this, check out Neil’s podcast

Thanks to Jabra, this episode’s sponsor, for their continued support. 

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Microsoft Teams InsiderBy Tom Arbuthnot

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