In this episode, I share an unexpected story about Walmart's outstanding customer service and how it inspired me to think about service in real estate investing. During our nomadic travels, we rely on Walmart for massive grocery pickups as we reach new destinations. We encountered a small hiccup with our order involving ice. What happened next left a lasting impression. Discover how Walmart's Evergreen, Colorado, location went above and beyond to resolve our issue and why this experience made me rethink the service we provide to our residents. Tune in to hear the full story and join the conversation on how we can all enhance our service levels, even with the smallest gestures.

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