When you are walking around an airport, you see employees doing many different things ranging from working at ticketing counters, client services, pushing people in wheelchairs, or driving them around on carts, to someone loading and off-loading baggage from an airplane. Recruiting applicants for these jobs, especially on such a large scale, requires a system that is both effective and user friendly, on either side. On the show today is Akshay Loomba, the VP and head of talent acquisition over at Unifi. Join us for an insightful conversation about their new ATS, or as Akshay calls it, the iPhone of ATS’. We also hear about Unifi the company, their services, and recruiting and onboarding processes across 200 airports in the US.

Key Points From This Episode:

 

• Unifi clients serviced.
• More about what Unifi is and does: the largest ground services aviation company in the US.
• Hear about the recruiting process at Unifi.
• The onboarding process of airports and how that differs across the airports.
• Akshay shares more about his role at Unifi. 
• What Akshay has been working on lately: the iPhone of ATS’.
• How he knew the time was right to implement changing tools. 
• More about the rollout process of their new system across the 200 airports.
• Akshay shares about the ATS training experience he went through.
• How the software swap campaign was met internally: navigating resistance.
• How Akshay vets vendors and whether they can deliver custom requirements.
• How they get around positivity bias.
• Areas Akshay would like to see innovation and growth in the market.

 

Tweetables:

 

“The way you look at the recruiting world today, post-pandemic — everybody’s trying to recruit or has the option to recruit from home. They have a lot of remote options.” — Akshay Loomba [0:04:04]

 

“Anything and everything from the geopolitical environment, the stimulus checks, whatever happens in the economy kind of affects this industry [aviation] and the way we recruit today.” — Akshay Loomba [0:06:17]

 

“The kind of integrated systems, which we are building at Unifi, I could safely say — that it’s one of the best in the industry at the moment.” — Akshay Loomba [0:19:17]

 

Links Mentioned in Today’s Episode:

 

Akshay Loomba on LinkedIn

Unifi

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