Healthcare Strategies

Unpacking claim denials in light of public backlash against payers


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The public outcry against health insurers intensified after the shooting of a UnitedHealthcare CEO. What trends are driving Americans' dissatisfaction with payers and can payers recover the public's trust?

Featuring: Jacqueline LaPointe, executive editor at Xtelligent Healthcare

In today’s episode, we’ll cover…

  • Trends in claim denials
  • The driving factors behind payers' denials
  • The role of artificial intelligence in claims management, for better and for worse...
  • and more!

     

    To learn more about claims management, check out our Rev Cycle Management and Healthcare Payers sites!

    To watch video clips from our podcast, subscribe to our YouTube channel, @HealthcareStrategies.

     

    References

    Breaking down claim denial rates by healthcare payer

    KFF: Consumer Survey Highlights Problems with Denied Health Insurance Claims

    Trend Alert: Private Payers Retain Profits by Refusing or Delaying Legitimate Medical Claims

    ...more
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