Sarah welcomes Curtis Novinger, Regional VP of Service, P3 Services to discuss the trends he sees when evaluating businesses for investment on how companies are embracing opportunities to innovate and make service more strategic.

Sarah welcomes Ivo Siebers, Sr. Vice President of Global Logistics at TKElevator, to discuss the company’s journey to removing as much uncertainty as possible from its spare parts operations and the impressive results that they’ve achieved.

Sarah welcomes Dr. Elizabeth Moran, former VP of Global Talent Development at ADP who now works as a consultant and executive coach and is passionate about helping teams and organizations successfully navigate and evolve through change using a neuro-transformational approach. She gives an inside look into her new book, Forward: Leading Your Team Through Change, and offers honest advice for change management success.

Sarah talks with Jason Hamm, VP of Networks Strategic Programs at Ericsson, about what he’s learned from traveling the globe about the gaps between field service potential and intent versus execution and outcomes.

Sarah introduces her husband, Eric, about whom she often receives questions.

Rudy Goedhart, Head of Digital Transformation at Spencer Technologies, talks with Sarah about the complexities that can derail organizations from seeing their digital visions realized.

Adam Gloss, VP and GM of Service at McKinstry, joins Sarah to discuss how he pushes beyond some of today’s biggest challenges to see and capture the opportunity – and how he motivates his teams to do the same.

Sarah shares her thoughts on what she expects we’ll see unfold in service in 2023.

Sarah starts the New Year by sharing an early look at some exciting news from Future of Field Service.

After some agonizing, Sarah recaps the top ten podcast episodes of 2022 so you can be sure you hit all of the highlights.