Communications during disasters is paramount, especially when there is the potential for the loss of human life. The need for communications and the way we communicate, along with what we communicate, has changed with the advent of social media and drones. We speak with social media expert, researcher and author of Social Media, Crisis Communications, and Emergency Management: Leveraging Web 2.0 Technologies Dr. Connie M White. Dr. White will talk about how Social Media assists first responders and emergency personnel, as well as how it gives a voice to those that didn't have one before - especially when that voice can help during disasters. Dr. White will also talk to us about a new communication tool that is helping the realm of Emergency Management; the use of drones. A leading researcher in decision support systems during disasters, we'll learn how drone are assisting and changing the face of traditional emergency response and management.