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VA’s customer experience (CX) strategy; A Conversation with John Boerstler
What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? I’ll explore these questions and more with John Boerstler, Chief Veterans Experience Officer, U.S. Department of Veterans Affairs
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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By Federal News Network | Hubbard Radio
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What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? I’ll explore these questions and more with John Boerstler, Chief Veterans Experience Officer, U.S. Department of Veterans Affairs
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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