Sign up to save your podcasts
Or
Share VA’s customer experience (CX) strategy; A Conversation with John Boerstler
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
VA’s customer experience (CX) strategy; A Conversation with John Boerstler
What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? I’ll explore these questions and more with John Boerstler, Chief Veterans Experience Officer, U.S. Department of Veterans Affairs
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
View all episodes
By Federal News Network | Hubbard Radio
5
33 ratings
What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? I’ll explore these questions and more with John Boerstler, Chief Veterans Experience Officer, U.S. Department of Veterans Affairs
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
More shows like The Business of Government Hour
View all
It's All Journalism
41 Listeners
FEDTalk
8 Listeners
Federal Newscast
52 Listeners
Ask the CIO
7 Listeners
The Federal Drive with Terry Gerton
46 Listeners
Tech Talk Radio
2 Listeners
Amtower Off-Center
4 Listeners
Off the Shelf
6 Listeners
Of Consuming Interest
0 Listeners