Sometimes we can experience major challenges even when a crisis or disaster isn't of our own creation; we're impacted because of someone else's negligence. We'll speak with noted expert Vicky McKim about how we can build a strong Vendor Management procedures to ensure we address any risks associated with selecting and working with vendors. Vicky will discuss Risk Management, Supplier Chain Management, Risk Controls, and what subjects we need to consider with interacting with our vendors - either new vendors or ensuring our existing partners continue to adhere to their agreed-do service levels. This episode is full of Vicky's personal experiences and she provides lots of ideas for small, medium, and large organizations, to strengthen solid Vendor Management protocols.