Jessamyn West studies and writes about the digital divide and she solves technology problems for a living. This summer she found herself unemployed, and forced to use some of the same state agency websites she’d been helping others to use–namely, Vermont Health Connect, and the Department of Labor.

The results were not pretty. Here’s a commentary about it.

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The Mudroom is a joint commentary series of Rumble Strip Vermont and The Dooryard.

Photo of Jessamyn by Liz West.

A Wiki link to Jessamyn…