Veterinary Innovation Podcast

This week, Shawn and Ivan are joined by Dr. Ricky Walther, Chief Medical Officer at Pawlicy Advisor to explore the rapidly growing pet insurance industry and how Pawlicy Advisor simplifies the insurance selection process for pet owners.

Learn more about Dr. Walther at pawlicy.com

Dr. Walther recommends the MentorVET program for veterinary mentorship and leadership development.

This week, Shawn and Ivan speak with Elliott Greenwood from Chckup about how to streamline the appointment scheduling process for pet owners and veterinary practices to create a better experience for everyone involved.

Learn more about Chckup at chckup.app

Elliott Greenwood recommends Ice to the Eskimos by Jon Spolestra.

Veterinary practices encounter client conflicts and negativity. To enhance workplace culture, effective communication and hospitality training is key. This week, Shawn Wilkie and Dr. Ivan Zak discuss with Debbie Boone, CVPM the advantages of employing hospitality skills in veterinary medicine.

"Hospitality in Healthcare" by Debbie Boone.

Debbie Boone recommends the book "Crucial Conversations".

Explore how the design of veterinary spaces enhances operational efficiency and customer experience. This week, Shawn and Ivan talk with Jason Sanderson of RWE Design Build about the innovative design of animal hospitals.

Learn more about RWE Design Build at rwedesignbuild.com.

Mr. Sanderson recommends "Limitless" by Jim Kwik.

This week, Shawn and Ivan interview Larry Heaton from Zomedica about the transformative potential of innovative technology in pet care and practice management. They discuss Zomedica's dedication to providing advanced veterinary technology, enhancing pet care, and supporting veterinarians in their practices.

Learn more about Mr. Heaton at zomedica.com.

This week, Shawn and Ivan discuss mobile veterinary care with Dr. Zach Mills from The Vets. Dr. Mills highlights innovative solutions to challenges faced by cat owners and individuals with busy schedules, sharing insights on modernizing pet care through technology and reducing pet stress with concierge services delivered to owners' homes.

Learn more about Dr. Zach Mills at thevets.com.

Dr. Mills recommends the book "Drive" by Daniel Pink.

Discover how social media platforms can help veterinary practices by reducing phone call times, streamlining appointment bookings, and enhancing client communication. This week, Dr. Caitlin DeWilde, founder of The Social DVM, talks with Shawn and Ivan about efficient social media marketing tactics for veterinary practices.

Learn more about Dr. DeWilde at thesocialdvm.com.

Dr. DeWilde recommends a video from Mel Robbins.

Recognizing when your cat is in pain or suffering can be difficult, as they are known for hiding their weaknesses. This week, Shawn and Ivan interviewed Ali Ganjavian of Moggie, who shared how their wearable device can track a cat's physical movement and provide valuable insights.

Learn more at moggie.me.

Ali recommends the book 'How I Built This' by Guy Raz.

Various factors, including a lack of support and the so-called "Hero Complex" among veterinarians, can contribute to the loss of passion and emotional exhaustion in the veterinary profession. This week, Dr. Mark Johnston from the not for profit "Vets in Mind Alliance" discusses the challenges of burnout in the veterinary field and emphasizes the importance of having a community to support mental health among vets and the recent availability of and signposts to some triage tools available via the Vets in Mind website.

Learn more at vets-in-mind.org.

Dr. Johnston recommends "Start with Why" by Simon Sinek and "12 Birds to Save Your Life" by Charlie Corbett.

Pet owners frequently face challenges when it comes to accessing reliable veterinary information and connecting with local vets. In this episode, Dr. Susie Samuel from Vet Help Direct discusses how their platform enables people to easily access veterinarians' advice, enhancing the overall client experience and improving patient care.

Susie Samuel on LinkedIn.

Dr. Samuel recommends an interview with Sam Altman, the CEO of OpenAI.