Delivery has always been part of the order fulfillment process, but it’s only been in recent years that it has emerged from the shadows, from being a cost center and a back-end process to becoming a competitive differentiator and a key driver of customer experience. Everything can go perfect on the front end of the ... Read more

The post [Video] Home Delivery Performance: Ticking Time Bomb Or Market Opportunity? appeared first on Talking Logistics with Adrian Gonzalez.