For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience. How well do you engage with customers about their deliveries? We explored that question recently with members of our Indago supply chain research community — who are all supply chain and logistics executives from manufacturing, retail, ... Read more

The post [Video] How Are Companies Engaging With Customers Around Deliveries In 2023? appeared first on Talking Logistics with Adrian Gonzalez.