Spence Maclean, founder of BondAuction, explains the digital transformation challenges that exists in capital markets. He talks about how the bond issuance process can be democratized, with greater transparency and certainty for all parties, and discusses the different approaches that players are using to capture that opportunity.

Lorena Moya, COO de Banco Pichincha del Ecuador, nos cuenta cómo desarrollar una experiencia digital de alto nivel: desde la simplicidad de la interfaz hasta la importancia de poder resolver las necesidades del cliente en el primer contacto.

También explica sus prioridades y expectativas para este año así como la importancia de la bancarización y las billeteras.

Oscar Muñoz, chairman of Worldwide Payments Services, discusses why he believes the world is on the cusp of a “renaissance” in digital payments technology. He talks about producing the “dream” digital payments infrastructure with the latest technology available today – cloud native, leveraging APIs, microservices and distributed processing - and what that could mean for payments companies.

Oscar also fills us in on his best career advice, what’s on his reading list – and when the world will stop using cash.

Francisco Léon, Chief Commercial Officer para América Latina en PayU, explica las cuatro tendencias más importantes que marcarán el sector de pagos digitales en 2022.

En el primer episodio de esta nueva temporada conoce más sobre lo nuevo en pagos digitales: cripto, alianzas, medios de pagos locales y buy now, pay later.

In this special year-end show, Veritran’s Jorge Sánchez Barceló discusses what should be on banks’ Christmas wish-lists.

Jorge is an expert in innovation and digital transformation who has led disruptive change at AT&T Mexico and Banorte, before joining Veritran in his current role as Head of Marketing & Communications.

In this podcast, Jorge explains why wallets, digital onboarding, and tokenization are key technologies for banks to accelerate their digital UX – and why they should be on Christmas wishlists for financial institutions.

Javier Ramirez, Head of Digital Transformation at Banco Industrial, talks on the latest episode of Banking (Remix) how open banking is an opportunity for traditional banks to develop new customer acquisition and interaction channels.

He also discusses with Katie Llanos-Small the importance of delivering digital financial services to SMEs, and bringing the whole bank along on digital transformation projects.

As customers’ digital experiences get increasingly complex and sophisticated, financial institutions need to optimize their data management to deeply understand their clients – and serve them better, says Davi Cunha, Industry Executive for Financial Services at Microsoft Brazil.

Davi also discusses the challenges and opportunities in open finance, and the critical role of digital identity in the future of technology, in this episode of Banking (Remix).

Becoming customer-centric is now “an act of survival” for financial institutions, says Ruben Galindo, CEO of Capital Tech and president of the technology and innovation committee at ASOFOM, Mexico’s industry association for non-bank lenders.

In this podcast, Ruben explains how the power of online reviews and feedback is creating a large base of highly-informed “power users” who demand better digital services from their financial providers. He also discusses the challenges ahead for financial institutions in the digital transformation process, including infrastructure limitations and the fast-growing competition for talent.

Digital financial solutions promise to help democratize access to banking, but implementing the technology can be complex and cumbersome for small and mid sized banks.

In this episode of Banking (Remix), Nicole Elam, President and CEO of the National Bankers Association, discusses the technological changes that the US’s minority banks are adopting – and what challenges remain.

From the globalization of retail finance to the importance of re-thinking customer experiences – all the while leveraging technology –Natalia Olson-Urtecho, Former Advisor to Barack Obama & Innovation Expert, sets out her views on the future of banking, in this episode of Banking (Remix).

Natalia also discusses the role of regulators and public institutions in fintech advances and in encouraging banks to take more lending risks through collaborative processes – and why financial institutions should be thinking about innovation holistically.