Voices of HR

Susan LaMonica on brand and culture:

The most successful companies, over a sustained period of time, have alignment of all of their different elements. When you think about brand and culture and facing off to your various stakeholder groups, it's really important that those two be aligned. And so when we think about delivering value to our customers, we have a brand commitment, and our colleagues have to deliver against that brand commitment. 

Highlights

[1:50] The power of converging brand and culture

[3:46] Who decides when there’s comprehensive synergy of brand and culture

[6:22] Aligning culture and brand on a daily basis

[10:58] Top skills for new leaders

[12:34] Convincing leadership about a need to pivot

[16:27] Cultivating a culture of high performance

[18:44] “Multidimensional” workforces

[22:20] Leveraging business resource groups to inform change

[26:16] Connecting to your business’s community

[31:12] HR’s biggest challenge

Guest Bio

Susan LaMonica, Chief Human Resources Officer, Citizens Financial Group

As Chief Human Resources Officer and a member of the Executive Committee at Citizens, Susan LaMonica oversees a team that's responsible for organizational development and culture, talent acquisition, leadership and talent development, learning, DEI, compensation and benefits, and human resources service delivery. Susan plays a key role in the company's transformation, driving the adoption of an agile operating model and leading the development of programs and initiatives that focus on the acquisition of emerging skills and the reskilling and upskilling of the workforce to be ready for the future.

Links

https://www.linkedin.com/in/susan-lamonica-12b39119/

https://www.citizensbank.com/homepage.aspx

https://www.linkedin.com/feed/hashtag/?keywords=citizenscolleague

https://www.hrmorning.com/articles/culture-at-a-crossroads/

https://www.hrmorning.com/articles/dei-success/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Jason Lauritsen on Employee Performance:

What you’ve experienced is a production style of management that was born out of the Industrial Revolution in an era where we were taking people off the farm, putting them in factories to basically do jobs that were better suited for machines, but we didn’t have the technology to build those machines yet. So we had to get people to behave like those machines.

We’re still stuck where we think of people and treat people like machines to be optimized, to be tweaked.

The problem is, that doesn’t work for human performance.

Managers aren't managing machines. They are managing these growing, developing, imperfect human beings who have needs and are facing obstacles and really want to be successful. And if they’re not, then that means there’s something going on that you need to solve for them or help them with. And when you get that shift made, things start to change.

Highlights:

[2:03] Can annual reviews actually be harmful to an employer?

[6:27] Unintended consequences of tying annual reviews to compensation

[7:16] Annual review horror stories

[9:04] Changing your employee performance appraisal process

[16:15] Putting managers in a better position to help employees learn and grow

[21:52] Beginning of the year conversations

[25:38] Deficit conversations

[34:17] Feedback strategies to help employees succeed

[41:35] “The perfect end-of-year conversation” and merit/bonus conversations

[49:09] How much of an effect does hybrid work have on company culture?

Guest Bio

Jason Lauritsen is an author, a keynote speaker, and a leader trainer, and has been named a Top 100 HR Tech Influencer by HR Executive Magazine, a Top 100 HR Influencer by Engagedly, and a Top 100 Global Employee Engagement and Experience Influencer by Inspiring Workplaces. He is also the author of two books, “Unlocking High Performance: How to Use Performance Management to Engage and Empower Employees to Reach Their Full Potential” and “Social Gravity: Harnessing the Natural Laws of Relationships.” Both are available on Amazon. 

Links

https://www.linkedin.com/in/jasonlauritsen/

https://jasonlauritsen.com/

https://www.hrmorning.com/lp/webinars/reducing-the-stress-of-performance-reviews/

https://www.hrmorning.com/articles/toxic-culture/

https://www.hrmorning.com/articles/case-for-conversation/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Many businesses are tapping into the specialized knowledge and experience of freelancers, consultants, and independent contractors to complete key projects. While freelancers bring needed expertise and fresh perspectives, they're not employees of the company. And yet, it's up to HR to recruit, screen, and keep track of this valuable external talent. To help you navigate this trending workforce shift, we've called in Shai-Lee Spiegelman, General Manager of Fiverr Pro.

Highlights

[2:56] “Organic organizations”

[4:07] Chief Freelance Officers

[12:16] Vetting freelance talent

[17:20] Why the freelance marketplace is growing

[20:43] Legal considerations when working with freelancers

[23:03] Manager training on working with freelancers

[24:16] Industries that will depend heavily on freelance talent

[26:48] Freelance market outlook for the U.S.

[27:43] Shai-Lee’s career path, beginning with service in the Israeli Air Force

[33:58] Not becoming immobilized by fear

Guest Bio

Shai-Lee Spigelman, General Manager, Fiverr Pro

Prior to her management role overseeing Fiverr Pro’s platform for business that connects independent workers with businesses in need of talent, Shai-Lee worked for seven years in senior leadership positions in the Israeli government, focusing on leading digital, innovation and technology offices. Prior to her work in the public sector, she was VP of Marketing for Microsoft Israel Research and Development Center. 

Links

https://www.linkedin.com/in/shai-lee-spigelman-1b1254/https://pro.fiverr.com/

https://www.hrmorning.com/articles/freelance-workers-fill-summer/

https://www.hrmorning.com/articles/talent-acquisition-strategies/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Maintaining an environment where your employees are confident about speaking up, taking risks, and adapting to change is just as critical in good times as it is during challenging times. The key is to create a culture built on psychological safety and resilience. For ideas on how to accomplish that, we've called in Anna Gullstrand, Chief People & Culture Officer at Mentimeter.

Highlights

[4:15] An HR leader as a successful CEO

[9:28] Trying out different people in roles across a business

[10:39] Preparation for occupying the CEO seat

[16:32] Psychological safety

[18:53] Levels of psychological safety

[22:14] Integrated Model of Group Development

[25:32] Team building budget

[28:52] Team building ideas

[30:14] How Mentimeter relocates to promote resiliency

[34:51] The ROI of relocating the workforce and controlling the expenses

Guest Bio

Anna Gullstrand, Chief People & Culture Officer, Mentimeter

Anna Gullstrand is the Chief People & Culture Officer at Mentimeter, the leading audience engagement platform, making the workplace more engaging, productive and inclusive. She also wrote the book “Facilitate,” which was named HR Book of the Year in Sweden.

Links

https://www.linkedin.com/in/annagullstrand/

https://www.mentimeter.com/

https://www.linkedin.com/feed/update/urn:li:activity:7028376764967985152/

https://neuroleadership.com/research/tools/nli-scarf-assessment

https://www.mischiefmakers.co/facilipedia/susan-wheelan-imgd-model

https://www.hrmorning.com/articles/benefits-of-remote-work-for-employees-employers/

https://www.hrmorning.com/articles/culture-at-a-crossroads/

https://www.hrmorning.com/lp/webinars/authenticity-at-work-with-robin-roberts/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

There’s a watershed talent shift going on in many workplaces, and companies that focus on executing the right employee retention strategies will be rewarded. But it’s probably going to require taking a different approach to what you’ve been doing. To provide you with a fresh perspective, we've called in Paaras Parker, Chief HR Officer at Paycor. 

Highlights

[4:58] Individual contributors to proactively retain

[8:05] Performance vs. potential

[14:26] Employee recognition

[14:54] Honest conversations about career development

[19:36] Characteristics of employees that could be groomed for a leadership role

[22:50] Saying “diversity, equity and inclusion” instead of “DEI”

[26:40] Culture of diversity, equity and inclusion

[31:29] Retention-minded onboarding strategies

[36:48] Employee resource groups

Guest Bio

Paaras Parker, Chief HR Officer, Paycor

Paaras Parker is a certified change management professional with expertise in talent management, talent development, employee engagement, coaching, and leadership development. Before joining the HR technology company, Paycor, she was head of HR for the Technology and Digital Division for Kroger, and before that, Director of Engagement Strategy and Analytics at Macy's.

Links

https://www.linkedin.com/in/paarasparker/

https://www.paycor.com/

https://www.hrmorning.com/articles/creating-the-leaders/

https://www.hrmorning.com/articles/diversity-efforts/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Some companies work so hard at trying to get diversity hiring right that “analysis paralysis” sets in. And as a result, no meaningful action gets taken. For some ideas on how to move forward, we asked Anna Lenhardt, Chief People Officer at Tomorrow Health.

Highlights

[2:25] Establishing a diversity strategy as your company is growing

[4:16] Encouraging openness to a diverse talent pool

[6:44] Overcoming pushback to DEI

[8:37] Leveraging data and setting expectations to make a difference

[11:46] Removing “barriers of perception”

[14:11] What happens after benchmarks are met?

[16:20] Inclusion and belonging awareness

[27:46] HR leaders and conflict

[32:11] Framing DEI

[33:23] What if the CEO wants to abandon DEI?

Guest Bio

Anna Lenhardt is a transformational HR leader, business partner, operator, and strategist, with almost 20 years of experience. She’s passionate about building and scaling high-impact startup companies. Prior to her role with Tomorrow Health, she was VP of People at Hippo Insurance, where she expanded the company’s workforce from 100 to 600 employees nationwide, leading up to the company's 2021 debut on the New York Stock Exchange. As VP of People for Oscar Health, she helped grow the company's talent base from 250 to 1,000 employees over a period of two years.

And as Anna shares with us during this episode, before all that she was an opera singer!

Links

https://www.linkedin.com/in/annalenhardt/

https://home.tomorrowhealth.com/

https://www.hrmorning.com/articles/diversity-efforts/

Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

An employee upskilling strategy is imperative if you want to attract and retain top talent. Just ask the Fortune 1000 companies - they’re realizing that connecting their employees with opportunities to learn new skills and advance their careers should be part of their recruiting, retention and talent pipeline strategies. However, there are several challenges to consider. That's why we've called in Megan O'Connor, Vice President of Strategic Partnerships at Chegg Skills.

[5:05] Education as a retention strategy

[8:14] Getting started with a skilling strategy

[10:36] Managers’ roles in skilling strategy

[18:12] DEI, skilling and upskilling

[20:02] Attracting diverse talent

[22:14] Certificate programs vs. college degrees

[27:34] Biggest challenges to learning and development today

[31:29] Initiating skilling and upskilling

[35:40] Things to be mindful of when rolling out a training program

Megan O’Connor, Vice President of Strategic Partnerships, Chegg Skills

The head of strategic partnerships at Chegg Skills, Megan O'Connor is focused on expanding Chegg's footprint in the skills education and professional certification space. Prior to Chegg, Megan was an entrepreneur-in-residence at Kaplan Test Prep and the founder and CEO of Clark. Prior to its acquisition by Noodle, Clark was funded by leading venture investors, including Lightspeed Venture Partners. 

Links

https://www.linkedin.com/in/meganmoconnor/

https://www.chegg.com/skills/

https://www.jff.org/

https://www.hrmorning.com/news/how-ai-is-threatening-new-grads/

https://www.hrmorning.com/articles/5-reasons-lms-platforms/

https://www.hrmorning.com/articles/6-key-features-learning-development/

Berta Aldrich’s best selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Dr. Matt Poepsel, “The Godfather of Talent Optimization,” knows that today’s workplaces are changing rapidly. HR is on the hot seat to keep companies productive, and the employees aligned with company strategy. Finding the right people for the right roles, especially your next-gen leaders, is critical to your ongoing success, and he’ll show you how to do it confidently.

Highlights

[2:32] How Dr. Poepsel got the “Godfather of Talent Optimization” moniker

[8:35] Tests for optimizing teams

[17:20] Skill sets that optimized teams have

[20:04] Job hopping

[25:17] The evolution from Millennials to “Generation Alpha” in the workplace

[27:14] The upside and downside to Gen Z employees

[29:24] Skills HR is going to need for optimizing talent

[37:03] Dr. Poepsel’s take on remote work

[40:15] Personality data and work location

[43:00] What Dr. Poepsel’s book “Expand the Circle” has to say

Guest Bio

Dr. Matt Poepsel, VP, Enterprise Solutions, The Predictive Index

Matt Poepsel is the author of Expand the Circle: Enlightened Leadership for Our New World of Work and host of the Lead the People podcast. He serves as VP, Enterprise Solutions at The Predictive Index, which specializes in pre-employment testing that helps companies understand how their people think and work. He holds a Ph.D. in Psychology, an MBA, and a Harvard Business School Certificate of Management Excellence. Matt has more than 20 years of leadership experience as a software executive and consultant. He’s also a US Marine, an Ironman triathlon finisher, and a student of Buddhist philosophy.

Links

https://www.mattpoepsel.com/

https://www.predictiveindex.com/

https://www.amazon.com/Expand-Circle-Enlightened-Leadership-World/dp/B0BYR5F7Y9

https://www.hrmorning.com/articles/best-employees/

https://www.hrmorning.com/lp/white-papers/5-strategies-to-reset-culture-for-hybrid-remote-workforces/

https://www.hrmorning.com/articles/diversity-efforts/

Berta Aldrich’s best selling book, Winning the Talent Shift, is available on Amazon ⁠⁠⁠https://a.co/d/iS7MuPJ⁠⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

New data regarding who is leaving the workforce and who is taking their place reveals what could become major problems for many industries if they aren't paying attention. Jack Berkowitz, Chief Data Officer at ADP, has some surprising findings, as well as ideas on how you can proactively prepare. 

Highlights

[1:44] Top workforce data trends employers need to know about

[4:45] Artificial Intelligence (AI) and the current work environment

[8:40] Leveraging AI for HR strategic agility

[12:42] Data on DEI

[18:00] Are people of color who left the workforce during COVID returning? 

[21:52] Why companies may have to invest in skills transitions for their workforce

[22:47] What type of workers are rapidly leaving the workforce and who is filling their shoes?

[24:29] Roles where large skills gaps may start showing

[28:42] Data for making the case for diversity initiatives training

[31:09] ADP’s National Employment Report and a migration to medium and small businesses

Guest Bio

Jack Berkowitz, Chief Data Officer, ADP

With more than 13 years of experience developing human capital management technology products, Jack Berkowitz is responsible for ADP's data and analytics management. He partners closely with stakeholders to develop new data initiatives to improve client experience and ADP's competitive position. He also leads the ADP data cloud development team, building data products including people analytics, reporting, data licensing, and employment verification products. In addition, Jack is responsible for ADP's vision and approach to artificial intelligence and the development of cloud native machine learning solutions. 

Links

https://www.linkedin.com/in/jackberkowitz/

https://adp.com

https://adpemploymentreport.com/

https://www.mckinsey.com/featured-insights/diversity-and-inclusion/diversity-wins-how-inclusion-matters

https://www.adp.com/spark.aspx

https://www.adp.com/what-we-offer/products/adp-datacloud.aspx

https://www.hrmorning.com/articles/talk-ai/

https://www.hrmorning.com/articles/diversity-retention/

https://www.hrmorning.com/articles/hr-pros-overcome-skills-gaps-lms-software/

Berta Aldrich’s best selling book, Winning the Talent Shift, is available on Amazon ⁠⁠https://a.co/d/iS7MuPJ⁠⁠

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

If the EEOC gets wind of a complaint involving sexual harassment or discrimination, the employer could end up paying in more ways than one to mitigate the damage. For example, the agency recently took a fast food franchise owner to court for allegedly failing to address harassment. The settlement was nearly $2 million. To help assess your risk, and explore ways to proactively manage it, we’ve called in employment law compliance expert, founder and CEO at Emtrain, Janine Yancey.

Highlights

[3:57] The persistence of “unwelcome behavior” in the workplace

[7:58] Trainable skills for preventing employee conflict

[17:46] Measuring data on your culture

[19:20] “Universal skills matrix”

[27:58]  Consequences if nothing is done about misuse of power

[29:26] The legal big picture on workplace sexual harassment claims

[31:12] What happens in the aftermath of litigation

[33:28] “Tug-of-war” bias

[35:20]  “48 Laws of Power”

[36:25] Resolution tools for HR leaders

Janine Yancey, Founder & CEO, Emtrain

Janine Yancey is a lawyer and the founder and CEO of Emtrain. She recruited a team of Silicon Valley experts in product, design, and learning to create a unique culture tech platform that provides information and advice to employees, and analytics to employers, to stop harassment, bias, and ethics problems. 

Janine’s vision of democratizing access to information and guidance and creating a global solution to these workplace problems have put her at the forefront of thought leadership on sexual harassment, bias, and ethics issues. She advised the California state senate in 2018 on a harassment training mandate and helped draft a regulation, which went into effect in 2019. 

Janine is a sought-after expert and speaker. She’s been published and interviewed by The Washington Post, USA Today, ABC, MSN, CNET, Bloomberg Business, Tech Crunch and Startup Grind.

Links

https://www.linkedin.com/in/janineyancey/

www.emtrain.com

https://www.hrmorning.com/news/sexual-harassment-alabama-eeoc/

https://www.hrmorning.com/lp/webinars/learning-to-be-better/

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