Voices of HR

Thanks to Gen Z, workplaces must view employee life, work and health through a different, more meaningful lens. Radina Walsh, founder, trainer and talent manager of Vox Advisory shares some insights and strategies for recruiting and retaining the best this generation has to offer.

Highlights

[4:34] Why is Gen Z exciting?

[7:08] What do Gen Z workers expect from their employer?

[11:38] What kinds of bosses will Gen Z workers thrive under?

[15:30] Advice for leaders of Gen Z talent

[16:07] Gen Z’s workplace mental health

[24:25] The evolution of employer attitudes about employee mental health

[25:58] What Gen Z valuing work-life integration looks like

[31:26] A global look at cultural attitudes toward DEI

[38:42] What can employers do to be more diversity-minded?

Guest Bio

Radina Walsh, Founder, Trainer, and Talent Manager, Vox Advisory

Originally from Bulgaria, Radina Walsh is a remote talent advisor, virtual lecturer, LinkedIn trainer and psychologist based in Ireland.

After 10 years in the corporate world, working in executive search and in the global recruitment teams of LinkedIn and Airbnb, she set up her own remote consultancy, Vox Advisory, in 2019.

Radina is on the advisory board of several rising startups and collaborates with international organizations in setting up their talent strategy, as well as training the hiring teams and supporting the human capital function.

Links

https://www.linkedin.com/in/radinawalsh/?trk=pulse-article_social-details_comment_actor-image&originalSubdomain=ie

https://adamgrant.net/podcasts/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠⁠.

A traditional health plan is outdated for a workforce that may include up to five generations. It could result in you having an expensive, disjointed program with dozens of underutilized services and dissatisfied employees.

Jason Parrott, Senior Vice President of Enterprise Growth and Partnerships at Vida Health, says the key to improving your benefits strategy, communication and employee health outcomes is a tech-enabled, yet human-centric approach.

Highlights 

[4:00] Benefits engagement and utilization amid multiple health apps

[8:45] What do employees want from their employer health benefits?

[13:16] Why should employers re-assess their health and wellbeing benefits?

[17:07] What should HR leaders do after the listening process about benefits?

[21:28] Desirable proactive health tools 

[26:36] Changes you might consider for your pharmacy benefits program 

[29:40] Health benefit trends to watch over the next 12-18 months

[33:33] Healthy perks, care benefits and company culture

[38:06] The health benefits package as an employee retention and recruiting tool

[40:18] Patient experience

Guest Bio

Jason Parrott is SVP Enterprise Growth & Partnerships at Vida Health, a San Francisco-based health technology company.

Previously, Jason led the Healthcare & Well Being Strategy of The Boeing Company, the world’s largest aerospace company and top U.S. exporter.

Before that, Jason led the benefits strategy for AT&T, the world’s largest telecom company. He was Chairman of the Board for Midwest Business Group on Health, and a board member of Employer Health Innovation Roundtable, Integrated Benefits Institute, and Pharmacy Benefit Management Institute. Jason earned an M.B.A. and M.S. in Organizational Behavior from Benedictine University, and Bachelor of Science degree from Illinois State University.

Links

https://www.vida.com

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠⁠[email protected]⁠⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠⁠HRMorning.com⁠⁠⁠⁠.

Creating an environment where employees can deliver your company strategy and goals - and feel good about it - is crucial. It requires data, listening and some expert analysis. Lisa Sterling, the Chief People Officer at Perceptyx, has a few pointers on what to look for, what to listen for, and who to listen to, to create a healthy work ecosystem.

Highlights

[4:00] Employee experience as everybody’s responsibility 

[5:35] Customer experience vs. employee experience

[10:05] Where to start with employee experience

[13:10] Listening strategy

[15:30] “Listening” with data

[20:10] Other ways to “listen”

[22:58] Is it necessary to have an employee experience framework?

[31:54] Working with all the key leadership stakeholders

[37:26] State of Employee Listening Study

[1:41] Getting comfortable with being uncomfortable

Guest Bio

Lisa Sterling, Chief People Officer, Perceptyx

Lisa Sterling has been disrupting the business and HR landscape to create cultural and organizational performance excellence for the past 20 years. Lisa led one of the most radical cultural transformations for a fast-growing, high-tech company. She has now joined Perceptyx and is leading the growth and transformation of their culture, as well as serving as a thought leader to HR and tech professionals and global organizations as their Chief People Officer. She has navigated people and organizations through successful IPOs and served as an advisor, mentor, and coach to CHROs and up-and-coming HR leaders across the globe. She is also an angel investor, public speaker, and an ordained minister.

Lisa’s efforts and contributions have been recognized by top industry awards such as:

Links

https://www.linkedin.com/in/lisamsterling/

www.perceptyx.com

https://go.perceptyx.com/research-the-state-of-employee-listening-2023

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠⁠[email protected]⁠⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠⁠HRMorning.com⁠⁠⁠.

Today, companies need to be adept at developing their current and next-gen leaders. HR's ability to identify these individuals with progressive skill sets and talents, and set them up for success is key to ensuring that your organization remains competitive and sustainable. To help you take the strategic reins in cultivating your company’s high-performers, we've called in Dr. Renee Booth, President of Leadership Solutions.

Highlights

[4:04] Becoming a trusted advisor

[9:02] What HR needs to keep in mind for 12-18 months into the future

[11:13] Tests to identify high-performing talent

[14:26] Convincing the C-suite that talent development is necessary

[16:33] The need for new senior-level talent to have coaching

[20:51] Adjusting to the mindset of being a senior leader

[26:11] Women leaders wanting to “have it all”

[29:35] CHRO to CEO transferable skills

[32:00] Top characteristics HR should be tracking in new talent

[36:12] Courage to handle the tough stuff 

Guest Bio

Dr. Renee Booth, President, Leadership Solutions Inc.

The founder of boutique leadership consulting firm Leadership Solutions, Dr. Renee Booth has dedicated her career to helping executives and organizations find their potential to change their lives, their companies, and the world.

She is an organizational psychologist and a trusted advisor to Fortune 500 companies, educational institutions, and leading not-for-profit organizations.

Renee was the Eastern Regional Practice Leader for the HumanCapital Group of Watson Wyatt Worldwide. She also served as Senior Vice-President of Corporate Human Resources of financial services company ADVANTA Corporation, and spent more than a decade in senior positions with Hay Management Consultants.

Renee serves on the Board of Directors at Vishay Intertechnology Inc., one of the world's largest manufacturers of discrete semiconductors and passive electronic components, and is also a member of the Compensation Committee. Renee is a Board of Trustee member at the Franklin Institute in Philadelphia, where she serves on the Executive Committee. She serves on the Board of Trustees of Vanguard Charitable Trust and Thomas Skelton Harrison Foundation. 

Links

https://www.linkedin.com/in/renee-booth-25125623/

https://leadership-solutions.com/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠⁠[email protected]⁠⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠⁠HRMorning.com⁠⁠.

Almost three out of every four companies are implementing permanent hybrid work models this year. What kind of impact will that have on company culture, productivity, and employee mental health and well-being? Amy Freshman, Senior Director of Global HR for ADP - who has worked remotely long before the pandemic - shares her ideas on what HR can do to drive positive outcomes in these areas.

Highlights: 

[3:23] Strategic approach to going hybrid

[6:21] Addressing the downside risks of a post-pandemic hybrid environment

[10:44] The risks of mandating daily commuting to the office again 

[13:11] What about employees who thought pandemic remote work changes were permanent?

[20:15] ADP’s “Month of Wellness”

[25:25] Preparing managers to have conversations about mental health

[27:26] HR’s support for managers

[32:08] Check-in conversations

[36:12] The future of hybrid work

[40:13] Measuring whether hybrid work/flexible work is a good thing

Guest Bio

Amy Freshman, Senior Director of Global HR, ADP

After 17 years in various sales roles, Amy joined the HR organization at ADP to head the company’s flexible work arrangements program in 2012. Her duties have since expanded to include HR lead on all merger and acquisition activities within the company, in partnership with ADP’s strategy organization. She leads critical programs and events, including an HR summit focused on learning and connection among ADP’s global HR team members, and an annual companywide Month of Wellness that provides sessions and engagement activities related to wellbeing. She earned her SHRM-SCP certification in 2021.

Links

https://www.linkedin.com/in/amyfreshman/⁠

https://www.adp.com/

ADP Research Institute https://www.adpri.org/

Global Workplace Analytics https://globalworkplaceanalytics.com/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠[email protected]⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠HRMorning.com⁠.

Diversity hiring and DEI initiatives are challenging to implement and leverage in a lot of organizations. In some cases, it can take decades to get right. Michael Watson, Head of Global Customer Evangelism at Eightfold, offers innovative ways to use Artificial Intelligence to better understand what could be holding your company back from becoming the kind of diverse, high-performing organization needed to remain competitive in today’s marketplace.

Highlights

[2:27] Getting started with, or advancing, diversity initiatives

[7:15] Support for DEI change management

[10:30] Do jobs really need an education requirement?

[13:03] Takeaways Michael picked up from spending time at “best places to work”

[22:13] What are your diversity objectives?

[24:51] HR advocating for DEI buy-in

[29:10] What can HR do to protect diverse individuals from targeting and bullying?

[31:07] How hiring process consistency and AI can help move the diversity “needle”

[34:48] Hiring manager bias toward workers already in a role

[35:46] Warm/cold passive talent

Guest Bio

Michael Watson, Head of Global Customer Evangelism, Eightfold

Michael is a talent acquisition expert and artificial intelligence enthusiast who is dedicated to using cutting-edge technologies to revolutionize the world of work. 

Michael believes that AI has the potential to help individuals find fulfilling and meaningful work, and he is dedicated to ensuring that everyone has access to the right career opportunities. He is passionate about helping individuals find work that aligns with their unique skills and interests, and he believes that AI can be a powerful tool to help people achieve their career goals.

He is the author of two books: “Career AI: Navigating the Job Market in the Age of Artificial Intelligence” and “The AI-Powered HR Professional.” He is a frequent speaker and writer on topics related to AI, talent acquisition and career development, and he is always looking for new and innovative ways to use technology to improve people's lives.

Links

https://www.linkedin.com/in/michaelrwatsonexechr/

https://eightfold.ai/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at ⁠[email protected]⁠. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by ⁠HRMorning.com⁠.

Former Nutrisystem CEO Dawn Zier shares her insights on how to lead a company through transformation, and how HR leaders can play a critical role in its success by developing the strategic acumen needed to drive business results and business value.

Highlights:

[4:06] “FRAME” the strategic process

[6:23] Essentials for anyone with C-suite aspirations

[8:53] Transforming to a high-performance culture

[11:40] Hiring “culture enhancers”

[14:30] Handling “damaging leaders” and “cultural detractors”

[18:59] “Successfully managing life in a career”

[22:50] Taking advice from younger generation

[25:11] Getting in touch with purpose, talents and skill sets for career development

[27:49] Mentoring and sponsorship opportunities for women

Guest Bio

Dawn Zier,  independent board director, C-suite mentor and speaker

Dawn is an accomplished CEO best known for engineering a  turnaround of Nutrisystem. During her six years as CEO, she created a multi-brand strategy focused on digital transformation and innovation that doubled revenues and resulted in a seven-fold increase in operating income. Dawn has served on multiple public company and private company boards throughout her career and enjoys connecting the dots across industries. She currently is Chair of the Board for The Hain Celestial Group and also serves on the Board of Directors for Spirit Airlines.

Links

https://www.linkedin.com/in/dawnzier/

https://theceoforumgroup.com/10587-2/

https://www.cnbc.com/video/2019/03/15/nutrisystem-ceo-dawn-zier-transforms-wellness-health-lifestyle-brand-readers-digest.html

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at [email protected]. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by HRMorning.com.

Although some companies may be enjoying lower turnover rates, employees and leaders are still leaving companies at a rapid rate - often because of a lack of recognition for their contributions. Jason Lindstrom, CEO at Bucketlist Rewards, says when people are deeply aligned around meaningful purpose and vision, and are acknowledged for living your culture and values, you can lower your turnover rate by  20%, 30% or 40%.

Highlights:

[3:12] Where do companies tend to go wrong with their culture?

[6:04] Introducing prospective employees to your culture

[6:58] Bringing values alive with a peer-to-peer recognition program

[8:53] Culture and brand

[11:08] Keeping everyone in sync with your culture, even if a staffer isn’t living your values

[15:38] Wrong and right ways to do employee recognition

[23:07] Identifying the need for a new or augmented recognition program 

[27:18] How do your people want to be rewarded?

[30:37] Could culture and peer-to-peer recognition be used as measuring sticks for leadership succession planning?

[33:10] Working around executive pushback responses to rewards and recognition programs

Guest Bio:

Jason Lindstrom, CEO, Bucketlist Rewards

Jason Lindstrom is the founder and CEO of Bucketlist Rewards, a leading employee recognition platform. Jason believes in the importance of employee appreciation that helps companies create success by motivating people to grow and thrive. He has worked with hundreds of organizations, helping them roll out effective recognition programs. He’s worked with companies like the NBA’s Orlando Magic, Royal Bank of Canada, University of Texas Arlington, and Stamford Hospital.

https://www.linkedin.com/in/jasondlindstrom/?originalSubdomain=ca

https://bucketlistrewards.com/

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at [email protected]. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by HRMorning.com.

Finding, recruiting and retaining the right high-performing candidates is key to company success. When companies are hunting for an elite, needle-in-the-haystack kind of executive, they’ll hire an expert. That's when they call in executive recruiter Vivian Kessler of Search Innovations. She talked with us about a variety of strategies related to C-suite recruiting and succession, and why HR leaders are good CEO candidates.

Highlights: 

[1:48] Transitioning from the legal field to recruiting

[6:08] What job candidates and employers are looking for right now 

[8:00] Interview questions that tell you how a candidate gets things done

[10:54] Appropriately matching candidates with organizations

[12:44] In-demand executive skills post-pandemic

[16:23] CHROs as trusted advisers to senior leadership

[18:05] CHROs as CEO candidates

[20:09] Diverse executive job candidates

[28:13] Talking to the C-suite about diversity

[31:31] Identifying “fake leaders” before they get entrenched in your organization

Guest Bio:

Vivian Kessler, President, Search Innovations

Vivian Kessler founded Search Innovations in 1995. She leads the overall execution of the firm’s searches, from inception to close. Her expertise in executive searches was first cultivated during her tenure as a vice-president at a retained boutique search firm, The Beam Group, in Philadelphia. Prior to joining Beam, Vivian was an attorney representing corporations in mergers and acquisitions. She is active in local politics and is an amateur watercolorist.

https://www.linkedin.com/in/vivian-kessler-a95316/

www.searchinnnovations.com

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at [email protected]. 

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode! 

Voices of HR is brought to you by HRMorning.com.

One of the toughest things employers have to define and redefine is benefits strategy - especially with employee retention being so challenging right now. ArmadaCare CEO Ed Walker has learned from experience that the right benefits strategy isn’t one-size-fits-all for all companies, especially with five different generations in the workforce. So it’s up to HR to take the pulse of the organization with quantitative and qualitative data.

Highlights

[9:56] The impact of workplace DEI

[10:41] Age diversity in the workplace

[14:51] What DEI and the ACA have in common

[16:05] How excepted benefits can help different employee populations

[21:35] Top things for retaining employees

[22:50] Mental healthcare benefits

[26:18] Gathering metrics and pivoting your employee retention strategy

[32:19] The link between employee and client Net Promoter Scores

[36:06] Using benefits as a “levelizer”

[40:56] Personalization of benefits

Guest Bio:

Ed Walker, CEO, ArmadaCare

With over 30 years of executive experience, Ed Walker genuinely understands the value of his employees and has established a culture where everyone feels inspired to use their innovative spirits. Because of this, he’s watched his company grow from only serving the C-Suite to focusing on the entire wellbeing of each and every employee. He’s an avid world traveler, outdoorsman and endurance athlete, most recently finishing the IronMan Kona.

https://www.linkedin.com/in/ehwalker3/

Links

www.armadacare.com

https://officevibe.com/guides/employee-net-promoter-score

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at [email protected].

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode!

Voices of HR is brought to you by HRMorning.com.